I'm a consultant with a limited amount of clients because i only work with
law firms, and meet their specalized needs. The purpose of this is to create
a support request. Basically it emails the 4 people on my team whatever i
decide to have the form fields contain. Name, Customer Number, Email,
Problem, Date, etc... This way its an extra form of communication they can
have for contacting us, and we want to log all our calls this way. I was
setting up a MySQL database that was going to have a counter for each
customer number based on what they entered later on down the road, but i'm
not that far advanced in programming yet. Instead of just having a subject
field and message body field, i want to break them down into more specific
fields and say, Customer Number and Date show up in the title, and then the
rest of the stuff in the message body. The software we uses allows us to
attach emails and log all our phone conversations to each client... This is
just an extra way to help keep records with problems, and also if it sends
this email to all 4 people on my team, one of us may be able to address it
faster than another.. We work as a close team and this is how we decided our
goals would be accomplished... I dont have very much experiance, and i'm
learning rebol as i go, so please be patient with me..
Thanks
Koie Smith
[EMAIL PROTECTED]
----- Original Message -----
From: "Mike Myers" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, March 31, 2002 10:13 AM
Subject: [REBOL] Re: CGI Form / Email
> Hi Koie,
>
> If you are trying to have the request form posted and handled by a REBOL
> script invoked
> by CGI, I don't follow why you want the email send.
>
> Your CGI script will have all of the data that was posted to your web
> address.
> You can simply write them to a journal file to process later with
> write/append
>
> If you want to send a reply to the person who raised the request, you
would
> not normally use email to
> accomplish that but just send that back on the reply to the post.
>
> If you want to send an alert to another user to tell them something's been
> logged,
> then you might just send the URL to retrieve the data from the journal
file.
>
> e.g. send [EMAIL PROTECTED] {New Item
>
> A new entry has been added to the journal for your action.
>
> See http://my-company.com/cgi-bin/get-item.r?key=123456789
>
> }
>
> Then you need to add script get-item.r to do the lookup
> and supply the information that is needed.
>
> The basics that you have with the decode-cgi make this a
> very easy task.
>
>
> or at least that is what I would do ... rather than email.
>
> ----- Original Message -----
> From: "mechtn" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, March 31, 2002 12:58 PM
> Subject: [REBOL] CGI Form / Email
>
>
> >
> > Hi, I am working on a cgi form/email program to create a support request
> form for my company..
> >
> > So far its going pretty well except i cant figure out how to break the
> fields apart even more than just from/subject/message... i want them to
fill
> out multiple fields and it list it all in the message...
> >
> > currently my code looks like..
> >
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >
> > #!rebol -cs
> >
> > REBOL [
> > Title: "Sends Support Request via CGI Form"
> > Date: 29-March-2002
> > File: %cgiemailer.r
> > Purpose: {
> > Uses a Web form to send an support request (email) message.
> > }
> > Category: [cgi email markup net 3]
> > ]
> >
> > supportmail: [EMAIL PROTECTED]
> >
> > system/user/email: [EMAIL PROTECTED]
> > system/schemes/default/host: "mail.nex-tekinc.com"
> >
> >
> > print "Content-Type: text/html^/" ;-- Required Page Header
> >
> > print "<html><body><h2>Results:</h2>"
> >
> > cgi: make system/standard/email decode-cgi
system/options/cgi/query-string
> >
> >
> >
> > either all [
> > email? try [cgi/email: load cgi/email]
> > ][
> > print [<B> "Sending Support Request Now"</B><br>]
> > send/header [EMAIL PROTECTED] cgi/content cgi
> > ][
> > print "<B>Invalid email to or from address</B>"
> > ]
> >
> >
> > print [
> > "Customer Number:" <B> cgi/custnum </B><P>
> > "Email:" <B> cgi/email </B><P>
> > "Name:" <B> cgi/name </B><P>
> > "Problem:" <B> cgi/content </B><P>
> > ]
> > print "</body><html>"
> >
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >
> > I have the following fields in the webpage..
> > custnum
> > email
> > name
> > content
> >
> > My goal is to have the customer number appear in the subject, and any
> other information like name and problem appear in the message body.. I may
> have more than just these two fields once its all said and done..
> >
> > Thanks to anyone who can help me out..
> > Koie Smith
> > [EMAIL PROTECTED]
> >
> >
> >
> >
> > --
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> > subject, without the quotes.
> >
> >
>
>
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