----- Original Message ----- From: "Patricia Dunbar" <[EMAIL PROTECTED]> To: "handy girl" <[EMAIL PROTECTED]> Sent: Friday, May 30, 2008 7:06 PM Subject: handygirl Best Buy has some bad policies....
> BEST BUY, MY FOOT > Best Buy has some bad policies.... > > Normally, I would not share this with others, however, since this could > happen to you or your friends , I decided to share it. If you purchase > something > from, Wal-Mart, Sam's Club, JC Penny, Sears etc. and you return the item > with the receipt they will give you your money back if you paid cash, or > credit > your account if paid by plastic. > > Well, I purchased a GPS for my car, a Tom Tom XL.S from 'Best Buy'. They > have a policy that it must be returned within 14 days for a refund! > > So after 4 days I returned it in the original box with all the items in > the > box, with paper work and cords all wrapped in the plastic. Just as I > received > it, including the receipt. > I explained to the lady at the return desk I did not like the way it > could > not find store names. The lady at the refund desk said, there is a 15% > restock > fee, for items returned. I said no one told me that. I said how much would > that be. She said it goes by the price of the item. It will be $45.00 > Dollars > for you. I said, all your going to do is walk over and place it back on > the > shelf then charge me $45.00 of my money for restocking? > > She said that's the store policy. I said if more people were aware of it > they would not buy anything here! If I bought a $2000.00 computer or TV > and > returned > it I would be charged $300.00 dollars restock fee? She said yes, 15%. > > I said OK, just give me my money minus the restock fee. > > She said, since the item is over $200.00 dollars, she can't give me my > money > back!!! > > Corporate has to and they will mail you a check in 7 to ten days.!! I said > 'WHAT?!' > > It's my money!! I paid in cash! I want to buy a different brand..Now I > have > to wait 7 to 10 days. She said well, our policy is on the back of your > receipt. > > > I said, do you read the front or back of your receipt? She said well, the > front! I said so do I, I want to talk to the Manager!. > > So the manager comes over, I explained everything to him, and he said, > well, > sir they should of told you about the policy when you got the item. > > I said, No one, has ever told me about the check refund or restock fee, > whenever I bought items from computers to TVs from Best Buy. > > The only thing they ever discussed was the worthless extended warranty > program. He said Well, I can give you corporate phone number. > > I called corporate. The guy said, well, I'm not supposed to do this but I > can give you a 45.00 dollar gift card and you can use it at Best Buy. I > told > him if I bought something and returned it, you would charge me a restock > fee > on the item and then send me a check for the remaining 3 dollars. > > You can keep your gift card, I'm never shopping in Best Buy ever again, > and > if I would of been smart, I would of charged the whole thing on my credit > card! > Then I would of canceled the transaction. > > I would of gotten all my money back including your stupid fees! He didn't > say a word! > > I informed him that I was going to e-mail my friends and give them a heads > up on this stores policy, as they don't tell you about all the little > caveats. > > > So please pass this on. It may save your friends from having a bad > experience of shopping at Best Buy > > It's true! read it for yourself!! > http://www.bestbuy. com/site/ olspage.jsp? type=page&contentId=111717704 > 4087&id=cat12098 > Best Buys return policy > > http://www.bestbuy. com/site/ olspage.jsp? type=page&contentId=111717704 > 4087&id=cat12098 > > > ------------------------------------ > > Yahoo! Groups Links > > <*> To visit your group on the web, go to: > http://groups.yahoo.com/group/blindhandygirl/ > > <*> Your email settings: > Individual Email | Traditional > > <*> To change settings online go to: > http://groups.yahoo.com/group/blindhandygirl/join > (Yahoo! ID required) > > <*> To change settings via email: > mailto:[EMAIL PROTECTED] > mailto:[EMAIL PROTECTED] > > <*> To unsubscribe from this group, send an email to: > [EMAIL PROTECTED] > > <*> Your use of Yahoo! Groups is subject to: > http://docs.yahoo.com/info/terms/ > > > > -- > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.524 / Virus Database: 269.24.4/1475 - Release Date: 5/30/2008 > 2:53 PM > > --~--~---------~--~----~------------~-------~--~----~ Access the Recipes And More list archives at: http://www.mail-archive.com/recipesandmore%40googlegroups.com/ Visit the group home page at: http://groups.google.com/group/RecipesAndMore -~----------~----~----~----~------~----~------~--~---
