Thank you for your e-mail.

We are happy to answer queries about BBC World Service radio programmes 
and the activities of the World Service, and we assure you that you 
message will be read.  If your World Service radio query is not covered 
by this automatic response we will attend to it as soon as possible, if a 
further reply can be provided.

Schedule and frequency information can be found on the Internet at: 
<http://www.bbc.co.uk/worldservice/schedules> for weekly schedules.
<http://www.bbc.co.uk/worldservice/schedules/charts.htm> for regional 
frequency charts, although frequencies remain the same.

Information about broadcasts in other languages can be found using the 
search tool at the top of the home page.

We regret that we do not have the resources to answer queries about BBC 
(or non-BBC) activities outside the World Service.  You should contact 
the relevant e-mail address below or conduct a search of the main BBC 
website at <www.bbc.co.uk> .

Messages for our non-English language radio services will be forwarded to 
the relevant section. 

If you simply wish to leave a comment about any aspect of BBC World 
Service activity, we will ensure that it is sent to the appropriate 
department.  

Please note that transcripts and/or copies of BBC World Service 
programmes are not available for copyright and contractual reasons, 
although selected programme texts can be found on our website 
<www.bbc.co.uk/worldservice>. 

Our news programmes are not transcribed and we are unable to provide 
details of their content.  However, all the major BBC news stories appear 
on the BBC News Online website at <http://news.bbc.co.uk>.

For information about, or to comment on UK BBC radio and television 
programmes, e-mail the domestic BBC information service at 
<[EMAIL PROTECTED]>

For information about, or to comment on the international satellite/cable 
television channels BBC WORLD and BBC PRIME, e-mail:  
<[EMAIL PROTECTED]>.  For information about the BBC AMERICA 
cable channel in the USA, e-mail <[EMAIL PROTECTED]>.

BBC WORLD SERVICE and the INTERNET

BBC World Service in English is available in live streaming audio on the 
Internet via the World Service home page <www.bbc.co.uk/worldservice>.
A selection of WS output in English and other languages is also available 
on demand.

The BBC English (English language teaching) site and e-mail discussion 
group can be found at <www.bbc.co.uk/worldservice/learningenglish>.

PROGRAMME GUIDES/'BBC ON AIR' MAGAZINE

Our six-monthly printed regional programme guides are available free of 
charge.   For a copy, and to be placed on the mailing list for updates, 
please send us your postal address if you have not already done so.

'BBC On Air' magazine gives World Service radio programme details, with 
schedules and frequencies for all world regions along with articles on 
our output and listings for the BBC Worldwide Television satellite/cable 
television channels BBC WORLD and BBC PRIME.  It is available monthly by 
subscription.  For details e-mail <[EMAIL PROTECTED]>or see 
<www.bbc.co.uk/worldservice/onair>.

Regards
AUDIENCE RELATIONS
BBC WORLD SERVICE RADIO
Postal address:  BBC World Service, P.O. Box 76, Bush House, Strand, 
London WC2B 4PH
Telephone:  +44 171 557 1165; Fax:  +44 171 557 1258

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