We use FTP publication and CMS will create any subfolders it needs
without issue.  I've seen differences in FTP default folder paths
using an FTP program vs. CMS which I fix by including the root path in
the FTP address.  Is CMS possibly starting outside of the FTP user's
home directory?  Maybe set the FTP address to ftp://server/username?

On Oct 29, 12:05 pm, JJB <[EMAIL PROTECTED]> wrote:
> has anyone else ran into the issue. My FTP account has full rights. I
> can create the folder with the ftp program but the cms can't (using
> the same credential).
>
> On Oct 23, 11:38 am, JJB <[EMAIL PROTECTED]> wrote:
>
> > Thanks, Chris. That I was thinking but I just wanted to double check
> > before I bug IT support group again.
>
> > On Oct 23, 11:35 am, Chris Nixon <[EMAIL PROTECTED]> wrote:
>
> > > This is a permission issue with theFTPaccount. RedDot can create any 
> > > folders needed.
>
> > > Chris Nixon
> > > Director of Communication Technology Services
> > > University Relations - University of Arkansas
> > > 800 Hotz Hall - Fayetteville, AR 72701
> > > 479-575-5629
>
> > > -----Original Message-----
> > > From: [email protected] [mailto:[EMAIL PROTECTED] On 
> > > Behalf Of JJB
> > > Sent: Thursday, October 23, 2008 9:29 AM
> > > To: RedDot CMS Users
> > > Subject:FTPcreating folders on the server
>
> > > Hi,
>
> > > I am usingFTPas my Publishing Target. Created folder structure with
> > > Publication Structure. Assigned where the files use should be publish
> > > with a Publication Package. Everything works great, so long my server
> > > has the folders already made. When the folders are not created, I get
> > > errors. Can the CMS create folders on the server? Is this permission
> > > issue with theFTPaccount or is it setting in the CMS?
>
> > > thanks,
> > > Jamie
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