Hi Morgan,
Many thanks for all of your suggestions.
What I have discovered is that the "RedDot PageBuilder Service" is not being
installed correctly i.e. the service can't start. Oddly the RD installer
seems to be skipping it completely as there is no "PageBuilderService"
folder inside of "{path}\RedDot\CMS\Services\. Very odd indeed. CMS seems
to create the service in that it appears in Service Manager but can't start
as it can not find the path.
In another installation attempt I saw a slightly different message
saying "Error:
BuildNavigationErr: ERROR#-2147024894, File or assembly name Reddot.Vb6, or
one of its dependencies, was not found., Line 0 (ErrorLine:0)".
Reddot.Vb6.dll sits in the above mentioned PageBuilder folder.
So it would seem that the installer is having trouble in some way - most
likeley permissions. I am indeed installing on a VM so I think the quickest
rout out of this is to start with a clean VM and go from there. RD has
previously worked on this very VM but short time ago PreExecute just stopped
working so I think some kind of patch has caused it or some password has
been changed which I was not aware of. I need to stay on this version for
now as the client is yet to upgrade.
No matter how many times I install/maintain RD I still see new things! I'll
reply back and share whatever I learn.
Craig.
On 16 April 2010 12:38, theHam <[email protected]> wrote:
> I've seen this error before. It usually means bad things at an OS
> level (permissions changed, dcom stuff screwed). From memory smart
> tree works fine but pagebuilding shows that error. I can't remember
> the exact solution but before getting drastic i'd check...
>
> 1.) clear every cache you can (probably won't make a difference though
> worth a try)
> 2.) does it happen on all projects or just one?
> 3.) Create a brand new project with some basic static content and see
> if the problem still exists?
> 4.) export your broken project and import in to another working cms
> instance (if you've got one).. does the project work?
>
> If none of the above helps or works try:
> 1.) recheck all permissions on dcom etc or if you can't be
> bothered.....
> 2.) reinstall the cms with the same version over the top (and make
> sure you create a new reddot user do not reuse the old one).
> 3.) upgrade your cms version 9 to a post SP1 version which includes
> the new .net pagebuilder (i'm yet to get the automation error since
> that major change).
>
> to be honest most of the times i've hit this problem has been in a
> virtual machine ... it's been quicker for me to export out everything
> of worth and build from a new vm). If none of the above helps/works
> for you i'd be on to OT support.
>
> Cheers,
> - Morgan
>
> On Apr 16, 2:44 am, Craig Castledine <[email protected]>
> wrote:
> > I am seeing this lovely message when I view SmartEdit or Preview in a new
> > install of Management Server 9 Build 9.0.0.27:
> >
> > Error in 'ioRD.asp?':
> >
> QueryString:Action=RedDot&Mode=1&PageGuid=9EC1CA69B8304B5D9EBABEAB22E29880&ActiveTranslation=
> > Error: BuildNavigationErr: ERROR#-2147024894, Automation error The
> > system cannot
> > find the file specified. , Line 0 (ErrorLine:0)
> >
> > This is on a fresh install with a new project without any prexecute or
> > rdexecute - just a single plain html content class/page. Ever seen this
> > and/or know what the cause and possibly fix might be? Obviously it is
> > looking for a file of some type but no clues at to which one or where.
> CMS
> > otherwise works fine. I have a feeling it is OS related - Windows Server
> > 2003, x64 SP (IIS running in 32 bit mode). This server was previously
> > working fine so I don't know if an OS patch has caused this or something.
> >
> > Cheers,
> > Craig.
>
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