Just a quick thouhgt, but is your exchange server set up to send mail
from the address specified? i.e. is it a valid email address you are
trying to send from

Rich

On Jun 29, 3:28 pm, Arsalan <[email protected]> wrote:
> Thanks for your reply. Unfortunately, I'm having no luck in setting up email 
> in v9. I setup RD to use our internal mail server but I'm still not receiving 
> any emails.
>
> ________________________________
>
> From: reddotrich <[email protected]>
> To: RedDot CMS Users <[email protected]>
> Sent: Fri, June 25, 2010 2:54:49 AM
> Subject: Re: Email Setting Test
>
> Hi Arsalan,
>
> We have emails working from v9, but have never experienced an issue
> with it, so have never had to find the logs, however the only time we
> have not had emails was when the user didn't have an address in their
> Red Dot profile, it has to be added manually in our system, so some
> got forgot/missed.  We don't use the default virtual SMTP server, we
> just pointed it at one of our internal mail servers.  Also we have had
> to go to the common logs to get the GUID of the email address when
> setting up user defined RQL jobs to publish and send emails.  Dont
> know if any of that will help, but the common logs have always proved
> useful to me, at something like C:\Program Files\RedDot\CMS\ASP\LOG
> \Common
>
> Rich
>
> On Jun 24, 2:37 pm, Arsalan <[email protected]> wrote:
>
> > I recently configured Reddot Server (using version 9) to send out emails 
> > but for some reason it is not working. I get no emails when the page is 
> > published or when changes are made (using work flows). How can I check 
> > what's stopping RD from sending out emails ? Are there any logs specific 
> > for this ?
>
> > Thanks,
> > Arsalan uljamil
> > Web Projects Manager
> > University of Houston - Victoria
>
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