I've seen issues occuring where the path including filename caused
errors.
The path is usually:
<drive>/<CMS install folder>/<cachefolder>/<projectGUID>/
<assetmgrGUID>/filename

(not too sure about the GUID purpose)

However, windows has a limit on path length and can't handle paths
longer than 256 character I believe.
So you might wanna check this and/or move your assets to a temp folder
directly on your drive, i.e.
<drive>/rdtemp/

It's not really a fix for the windows limitation but it worked with
other projects for me.



On Nov 9, 5:22 am, bobbykjack <[email protected]> wrote:
> RedDot CMS 7.5
>
> Has anyone ever experienced problems uploading files (in this case,
> images) with the following behaviour:
>
> 1. Uploading the file fails to work in either Asset Manager or Smart
> Tree.
>
> 2. The upload process gets as far as selecting the filename (from
> filesystem) and OK'ing the file-select dialog. At this point, just a
> blank page is presented.
>
> 3. The files have, at some previous point, been uploaded. They are
> present in Asset Manager (e.g. via a search), but clicking their name
> - which usually displays properties and actions in the right-hand
> 'panel' - fails to do anything.
>
> 4. When viewing the page they are included on (via an image element),
> the images do not display.
>
> 5. When viewing the "ImageCache/..." full path to the file via a
> browser, the image does not display (although it is, seemingly, an
> image file, with a file size)
>
> and, last but not least:
>
> 6. Renaming the file such that it does NOT include the string
> "_promo_" solves the problem.
>
> Yes, you read that last point correctly.
>
> - Bobby

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