Hi Bill, Thanks for sending through your open, honest and frank feedback to me yesterday. This will help me form some constructive discussion. Never the less, I'm obviously sorry to hear that you will be moving away from the platform.
Although I'm not wanting to antagonize here but in the same interests of openess and honesty, I wanted to clarify a small point of ambiguity for those that may read this thread some time later. OpenText support formerly did respond to the support request but did not answer the specific question raised as the support and maintenance contract for the given customer had expired. If not clarified, this denial of a response to the question raised could be read in different ways, which is why I thought I'd try and clear up. Regards, Dan On May 20, 6:01 pm, Bill Rishsew <[email protected]> wrote: > Thx > We are actually in the process of moving away from RedDot. Should be > on the new CMS in a few months, so have decided to write a > justification not to apply the service pack due to lack of > documentation for version 7.5. Because we are leaving, OTX denied our > help request. > > On May 18, 5:13 am, Sud <[email protected]> wrote: > > > > > My Bad I missed to mention the version, the version we asked about was > > CMS 9.0. -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/reddot-cms-users?hl=en.
