Hi guys

We have a strange issue at present where non-image file types (.doc, .pdf, 
etc.) are not working properly in Asset Manager (10.1Build 10.1.1.317).

On initial Asset Manager view, there are no thumbnails present but after 
around 10 seconds the broken image symbol appears with 'Click To View 
Full-Size Image' text. In addition, clicking a file shows no action menu in 
the bottom right until about another 10 seconds has passed.

It's odd that images are unaffacted and even in folders of mixed content, 
all images are OK while all non-images are broken. Even moe annoyingly, it's 
affecting both database and file system storage folders. I've checked the 
server and all file type icons are present where they should be.

I've tried updating the asset folder and refreshing thumbnails from within 
SmartTree but it has made no difference - has anybody encountered anything 
like this before?

Support are helping but it's a bit of a puzzler at present...

Regards

Neil

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