Hi Kathy,

1) You can find this information on the login page of your cms system. 
Version earlier than 9.0 version have page builder process, which is single 
threaded in ASP and is the bottleneck causing some performance issues, as it 
is used to construct pages for content editor when viewing/editing, as well 
as constructing the pages when publishing. It was migrated to .NET and 
improved since version 9.0.  
2) From what you described, I am assuming the previous issue you were 
mentioning about site not responding is in the perspective of content 
editors. 
3) There are several ways you can fine tune reddot to fix some of the 
performance issues in the environment. Please refer to this document - 
http://oshyn.com/landingpages/performance-tuning-open-text that we have 
consolidated in improving the performance of the CMS.
4) Ways you can improve:
a) Cluster your CMS  by separating the Editorial server from the Publishing 
Server - this has some cost\licensing implications.
b) Upgrade your CMS from v7.5 to later versions which have .NET page builder 
process, which is in version 9.0 SP2 as to what i remember.
c) Performance tune the existing CMS - 
http://oshyn.com/landingpages/performance-tuning-open-text
  
Several other options can be done based on your specific project settings. 
Hope it helps.

 Thanks,
Prasanth

-----Original Message-----
From: Kathleen Pottle <[email protected]>
To: "Prasanth Nittala" <[email protected]>
Date: Mon, 3 Oct 2011 17:00:25 -0400
Subject: [reddot] Has anyone experienced RedDot publishing taxing the server 
to the extent of causing problem loading the website?

Hi Prasanth,
 
Thank you for replying.
 
1) I believe we are on version 7.5 though I cannot find the version 
searching under settings. If you tell me where to find it I'll get that to 
you.
 
2) We do not have a separate publishing server. RedDot is on it's own 
dedicated server and the publishing starts there and publication is then 
pushed to our webprod server or the webqa server.
 
3) What is the specific recommendation for servers regarding RedDot and 
publishing?
 
Thank you,
Kathy Pottle

On Mon, Oct 3, 2011 at 3:28 PM, Prasanth Nittala <[email protected]> wrote:

 Hi Kathy,
   Publishing is an intensive operation and might impact the site based on 
publishing. But firstly,
1) Which version of RedDot are you on?
2) Is it single server environment, with authoring server same as Publishing 
server?
 
Thanks,
Prasanth
 
 
-----Original Message-----
From: Kathleen Pottle <[email protected]>
To: "Prasanth Nittala" <[email protected]>
Date: Mon, 3 Oct 2011 11:48:55 -0700 (PDT)
Subject: [reddot] Has anyone experienced RedDot publishing taxing the server 
to the extent of causing problem loading the website?

We have found that RedDot publishing is taxing our server enough that
it causes us to loose connectivity for a short amount of time -
usually around 1 minute or so. During these times our site is not
accessible and just continues to try to load.

After the peak has gone by with the publishing process the site is
then available again.

Has anyone experienced similar publishing behavior?

Thanks,

Kathy Pottle
Phillips Exeter Academy
Exeter, NH

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Kathleen S. Pottle
Offering Web & Office Solutions
(603) 502-7991

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