Hi,

Locking and then unlocking project usually restart the missing queue process

Sent from my iPhone

On Mar 24, 2012, at 7:05 PM, Kelly <[email protected]> wrote:

> BTW all the jobs are definitely cleared out.  The problem is just: how
> do I get the publishing queue to start running again?
> 
> Thanks!
> Kelly
> 
> 
> On Mar 24, 5:54 pm, Tony Gayter <[email protected]> wrote:
>> My first port of call would be to roll the databases back (assuming you
>> backed them up before playing with the data) and reboot all three rd
>> servers and see if the jobs are still stuck. If they are then cancel them
>> in the job queue from the server manager.  I am assuming youtried this
>> before messing with the DB but thought I would throw in what I would do. I
>> expect one of the clustered servers still thinks there are jobs in the
>> queue.
>> On Mar 24, 2012 10:43 PM, "Kelly" <[email protected]> wrote:
>> 
>> 
>> 
>>> Hi all - Can anyone help us out with this?
>> 
>>> Last week, we had trouble with jobs contantly being 'stuck' in the
>>> Publishing Queue so we deleted all rows from IO_GEN.
>> 
>>> This cleared our stuck jobs just fine - but now any workflow that uses
>>> "Start Publication" refuses to publish.  Unfortunately, we have about
>>> 200 individual workflows that use 'Start Publication' :^(
>> 
>>> Can publish pages manually and can run server jobs to publish whole
>>> site - but anything that used Publishing Queue ( i.e. - worfkflow )
>>> will not run.
>> 
>>> RD Support says they are not sure there is a way to restart the
>>> publishing queue and I am on the hook to get this working this weeend
>>> before users get back to their desks on Monday morning.  Rebooting
>>> hasn't worked nor has creating a new workflow.
>> 
>>> We run RedDot 10.1 SP2 with SQL database in a clustered environment (1
>>> RedDot publishing server, 3 RedDot editing servers).
>> 
>>> Any ideas gratefully appreciated!!
>> 
>>> Thanks!
>>> Kelly
>> 
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