Looks like this windows event log error is related to the problem:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11.11.2013 10:17:03
Event time (UTC): 11.11.2013 09:17:03
Event ID: f736350c0ba446e19842d4152a200950
Event sequence: 4586
Event occurrence: 14
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/CMS/WebClient-1-130286307380781250
Trust level: Full
Application Virtual Path: /CMS/WebClient
Application Path: C:\OpenText\WS\MS\Web\WebClient\
Machine name: XXX
Process information:
Process ID: 600
Process name: w3wp.exe
Account name: XXX\CMSUser
Exception information:
Exception type: HttpException
Exception message: NoAccess
at OpenText.WS.MS.Interop.Security.HttpSessionModule.GetSession(Object
sender, EventArgs e)
at
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
Request information:
Request URL:
http://mstest06/CMS/WebClient/WebServices/UtilityService.asmx/IsSessionValid
Request path:
/CMS/WebClient/WebServices/UtilityService.asmx/IsSessionValid
User host address: XXX.XXX.XXX.XXX
User:
Is authenticated: False
Authentication Type:
Thread account name: XXX\CMSUser
Thread information:
Thread ID: 19
Thread account name: XXX\CMSUser
Is impersonating: False
Stack trace: at
OpenText.WS.MS.Interop.Security.HttpSessionModule.GetSession(Object sender,
EventArgs e)
at
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
Custom event details:
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