Hi,

        had defenitely other experience, send a broken harddrive in within
guarantee time with full RMA, never got it back, Maxtor says i never sent
it, other drives which did return were still broken, i always have to call
them several times to get them moving - maybe because there is officially
no customer support center in germany at all, guess i move to the
carribean. ;)

                Greez Dave



>This whole topic is quite interesting for those puting together hardware
>I build systems for clients in the caribbean
>I wont list al the hardrives and failures, but
>in the past few years I have found Maxtor to be possibly the most reliable on
>IDE
>and certainly the easiest to deal with for returns
>I have returned more WD's than anything else ( which reminds me I have to
>return this
>4.3 Gb WD for the fifth time :-)
>Phil



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