Hi Steve

Its not you. The redhat-list server has been screwed up since Friday.

I don't understand why Redhat ducks the reliability issue regarding the 
'redhat-list'.

On Monday I called Redhat and since their receptionist wouldn't say 
whether the list was down I called Redhat back and talked to their 
paid support people twice. I got the same guy twice so I guess they 
don't actually have many on staff.

The really amusing part was when I asked him about the redhat-list 
he the support person asked me "whats a mailing list?".  Judging from 
the rest of the conversation it was obvious he really didn't know. 

I called again on Tuesday and Wednesday and basically got blown off.

What I wish Redhat would do is put a url somewhere on the RH website 
that simply said whether or not the various RH lists were currently 
functioning. It would be a great time saver for the users and for RH
staffers. 
[of course since staffers won't say whether a list is up/down... maybe
not]

I think that if RH would do this it would be a positive PR benefit for
them with the users.  

When the lists go down [and they do and will ] RH wouldn't appear to 
be ducking the issue and the users wouldn't have to waste their time. 

When Redhat chose to support Open Source they accepted the
responsibility 
to keep the redhat-list reliably online.  One wonders if they are hoping 
they can convert us all to 'paid support' by making the list unreliable.
Thank God for the many other distributions.

It is troubling when Redhat starts acting like the MicroSoft of Linux.


What do you all think ?

Johnny


PS.  I hope this gets to the list.  I sent a test message prior to your
message today 
and it still hasn't appeared.



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