----- Original Message -----
From: "John Aldrich" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 24, 2001 9:42 PM
Subject: Followup: bugzilla is unuseable!


> On Tuesday 24 April 2001 10:07 pm, you wrote:
> > I am unable to complete a bugzilla entry... the darn site is too
freaking
> > slow! Heck I shouldn't have any problems trying to report bugs, because
> > RedHat should be providing a LOT of resources for that site so they can
> > find and squash bugs, right? Wrong!
> >
> > How, pray tell (RedHat guys???) are we supposed to "officially" report
bugs
> > if the web site is unuseable????  Trond, et al? Are you listening? You
need
> > to get on the phone and tell whoever's in charge of that site to wake up
> > and fix the site so you can actually use it to report a bug!
> >
> > FWIW, my ISP is on UUNET and I'm less than a dozen hops away from the
last
> > hop (192.atm9-0-0.gw3.rdu1.alter.net) and there is NO traffic loss
between
> > here and there. Knowing RedHat is in North Carolina, this really proves
to
> > me that it's NOT a network issue. I have to wonder if this is a problem
in
> > that the "bugzilla.redhat.com" machine is also being used for ftp
serving
> > or something???? Maybe y'all need a separate machine for Bugzilla....
you
> > really need to do SOMETHING so people can report problems with the
distro!
> >
> >
> By the way...this is the Javascript page. Your web team REALLY needs to
> redesign it so that the STANDARD page is the default page! The Javascript
> version of Bugzilla is SERIOUSLY b0rken!!!


Ya know, I *was* going to let this go but the more I read this the more I
got pissed off.  Instead of complaing, bitching, moaning, being an abnocious
brat, why don't you just list the problems you found on bugzilla and maybe
*ask* if there was something going on with it.  It would have been a lot
nicer on the eyes and maybe someone might actually reply back with a reason
or explanation of the situation.

You have no idea if there was a problem at the time that they already knew
about or were working on something or fixing something so you had no right
to shoot off at the mouth without at least waiting to see what the problem
might be.

I'm sure the RedHat personnel are already aware of the problems that you
encountered and if not woudl had been more then glad to say thank you for
reporting it instead of mouthing off like below.

Sorry for the rant to the others on the list, but I just hate when people
jump to conclusions and run off at the mouth instead of presenting a problem
or resolution in a nice timely manner.

Ok I'm tired and off to bed, again apologize to the others on the list.

Mike



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