Greetings  Candidate !

Hope my would find you in the best of your health and happiness.

This with reference to your resume with BMCS  (www.bmcsindia.com )
Bharati Management Consultancy Services (A Business of Watermelon Management 
Services Pvt. Ltd.) , commenced Operations in 1997 and has business interests 
in Manpower Recruitment, Training & Development. BMCS has grown to be the one 
of the largest Mnpower Solutions and Services Provider in Technical / Non 
Technical Recruitment (Industies including IT Software ,Telecom , ITES, 
Networking , BPO, Pharma, Real Estate, BFSI, FMCG, Retail, Courier & others) & 
is upcoming as one of the leading consultancies in India. Operation offices in 
Delhi & Hyderabad. 

I am currently looking for a Dynamic Profile to take up below mention positions 
with one my reputed Multinational Software Client.

JOB DESCRIPTION

1.         Position Title:                            Quality Professionals 
(COPS)
2.         Reporting To:                            Manager - Quality

3.         Location:                                     Gurgaon



 

Purpose: 

The purpose of this role is to participate in various quality initiatives as a 
part of Quality Assurance team. 

 

Education:  Graduate/Post graduate in any discipline, with good academic 
profile.



Experience:

1. 2- 6 years of post graduation experience in ITES/BPO industry with minimum 
of 1 year in Quality function on papers.

2. Relevant knowledge or experience of Quality standards like ISO/COPC//Six 
Sigma.



Primary Job Responsibilities:  

-          Resource for various Quality standards certification activities.

-          Generating Awareness through training sessions between employees.

-          Providing facilitation to assigned BPO Processes for Quality 
standard implementation.

-          Performing Internal audits on assigned BPO processes to ensure a 
high class customer experience.

-          Support & assist AM - Quality in maintaining process compliance and 
change management

 

 Other Abilities: 

1. Strong analytical & problem solving skills.                    

2. Proficiency in MS-office, MS Visio & Minitab.               

3. Excellent verbal communication & documentation skills in English.

4. Excellent presentation skills and eye for details.

5. Ability to work during nights.

6. Organized and Methodical.


If you consider yourself to be a perfect match for the position, kindly send me 
your updated resume as an attachment in MS Word format so that I may get back 
to you with all the relevant details, Otherwise you can suggest someone who 
fits the bill and we would definitely consider you for referral rewards. 

Kindly provide the following information while forwarding the resume.

Total Experience  : 
Relevant Experience :
Current CTC   :
Expected CTC : 
Joining time  : 
Current Location :
Relocation ( Mumbai / Bangalore)
Four references with (Name/Designation/Company/Contact number/Mail ID) : 

Please feel free to get in touch for any clarification, I would be happy to 
assist you.

Looking forward to your immediate response.

Best regards.

Surender Yadav
Bharati Management Consultancy Services (BMCS)
(A Business of Watermelon Management Services Pvt. Ltd.)  

Delhi Branch :- 117, (Basement) New Rajdhani Enclave, Opposite Preet Vihar , 
Delhi - 110 092 , India                                                   
Hyderabad Branch :-  8-2-310/A/1/1, Road No. 10, Banjara Hills, Hyderabad - 
500034 , India
Phone    : +91-11- 42440961- 65 
Direct     : +91-11-42440659
E-Mail   : [EMAIL PROTECTED]     
Msng.     : [EMAIL PROTECTED]     
Visit Us   : www.bmcsindia.com
 
**Building Relationships with Quality of Service, Professionalism and 
Integrity**

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