Walk-In: Software Support Engineers - Ahmedabad - FRESHERS / EXPERIENCED

*Walk-In Date & Time: *
*12, 13 & 14 (Saturday) April 2018.  - 12:00pm to 8:00pm*
*16 (Monday) to 21 (Saturday) April 2018.  - 12:00pm to 8:00pm*

CodeSchema Solution (www.codeschema.com)

CodeSchema Solution is an offshore software development company skilled in
Microsoft technologies, Mobile and Open Source technologies.

Dear Candidate,

Walk-In: Software Support Engineers - Ahmedabad - FRESHERS / EXPERIENCED

Job Position: Software Support Engineer / Application Support Engineer

Functional Area :Application Support, Maintenance

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience :0 to 3 Years

Desired Candidate Profile :
• Proficient language skills in US English.
• Should have excellent communication skills in English Written and Verbal.
• Should have excellent troubleshooting skills and know how to use remote
assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote
Desktop etc.
• Ability to use the infrastructure systems for phone, chat, and email
• Basic knowledge of database and SQL statements.

Job Description :
• Online chat support related to applications.
• Troubleshooting for technical issues related to Application
• Write Knowledgebase articles
• Report Bugs to Development team
• Test the resolved bugs and communicate with clients
• Remote desktop Assistance.

Communication Skills (Verbal and Written) :
• Clarity of Speech
• No heavy accent
• Rate of speech adaptable to customer conversation
• Proper English Grammar
• Pronunciation
• Spelling
• Punctuation
• Excellent vocabulary and use of common phrasing
• Attentive listening

Technical Skills :
• Familiar with MS Operating Systems
• Technical understanding of MS Operating Systems (Windows XP, Vista,
Windows 7)
• Should have good knowledge of SQL Queries ( Joins, Group By, Order By
• Demonstrated ability to properly diagnose and resolve.

Personal Skills/Expectations :
• Exhibits high degree of professionalism
• Proactive ownership of responsibilities
• Promotes continuous improvement
• Strict adherence to business policies
• Ability to multitask
• Demonstrated attentive listening
• Demonstrated confidence when presented with difficult situations
• Ability to adapt conversation to the skill level of customer
• Demonstrated customer service skills

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/
# Last 3 Salary Slips (if any)

*Walk-In Date : *
12, 13 & 14(Saturday) April 2018.
16(Monday) to 21(Saturday) April 2018.

*Walk-In Time:*  12:00pm to 8:00pm

*Walk-In Venue :*
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad - 380061

Map :

Contact Person: Rajendra Dewani

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