Is it possible, that it was a case of too many hands trying to make it work better?
240W soldering gun? The slugs were loose, they needed to be tightened? The reset beep was the wrong tone, the repeater had to be modified to fix it? That might be some of the reasons I could think of why Kenwood would not repair the repeater. NOT saying that was the situation, I don't think Kenwood would consider that a "lemon". Could you tell us how many different people have worked on the repeater? What was the exact problem that Kenwood did not fix? At 07:52 PM 9/15/04, you wrote: >I agree with John and Greg, > >Myself an Authorized Kenwood Dealer... will try to >resolve any proper Kenwood technical issue. I have >both bad and good stories for all radio brands, >including the big M. I'd say it's probably more >your local Radio Dealer than the brand. > >cheers >skipp >www.radiowrench.com > > > > "W9DHI" <[EMAIL PROTECTED]> wrote: > > Steve I think you have more than a problem with Kenwood�it's >either your > > dealer or the way the situation was handled. I was a Kenwood >dealer for > > over 20 years (retired last year), and Kenwood was always responsive >to our > > needs. I've had "LEMONS" from every manufacturer including Kenwood >and > > never had a problem with them replacing the unit�no matter what >it >was�if I > > said I wanted it exchanged..they exchanged it. There has been a lot >of talk > > of buying from Kenwood Dealers that don't service their equipment >but send > > it in to the Depot. Personally I would never deal with a company >that > > didn't have the technical expertise to maintain and repair the >equipment > > they sold. We always repaired all the equipment we sold "IN HOUSE", >except > > for DOA's which we promptly got an exchange for the unit or a credit >to our > > account. > > > > > > > > So all of that said�I really don't think Kenwood was the >problem�.it was > > whoever was in-between and apparently whomever you purchased the >unit from > > apparently is one of these companies that doesn't "SERVICE WHAT THEY >SELL". > > > > > > > > If they can't service it, then they shouldn't sell it�..end of >story. > > > > > > > > > > > > Gregg R. Lengling, W9DHI, Retired > > Administrator http://www.milwaukeehdtv.org > > K2/100 S#3075 KX1 S# 57 > > Member: ARRL, RSGB, RCA, WERA and ORC > > > > > > > > N�ATH > > > > CLIP > > > > It may help to point out that we have several members of our team >who have > > years of experience with commercial two way. We have all of the >appropriate > > equipment and operate a number of other repeaters in the Greater >Cincinnati > > area on Amateur, commercial, Public Safety and GMRS. Needless to say >we no > > longer own anything Kenwood since we need things we can rely on and >a > > manufacturer that we can rely on to honor their warranty. Kenwood >does not > > do fit that criteria. > > > > > > > > Capt. Steve Helton > > > > Communications Division > > > > Emergency Support Services > > > > Federal Emergency Management Agency > > > > Cincinnati CERT Task Force > > > > * [EMAIL PROTECTED] > > > > > > >Yahoo! Groups Links > > > > Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Repeater-Builder/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
