Are you guys actually calling Tessco and asking technical questions?
Why? They are merely a warehouse. They don't make anything. If you have
technical questions about a product, you call the manufacturer.
We've had nothing but good from Tessco, but we don't expect them to know
a product better, or even as well as, the people who made it.
Their customer service seems just fine to us. We use them corporate-wide
on a national level.
--
Jim Barbour
WD8CHL
Neil McKie wrote:
>
> Not only that but they don't seem to know what it means to read a
> catalog before they decide on what to send you either.
>
> Neil
>
>
> Mike Morris WA6ILQ wrote:
>
>>At 05:55 AM 1/25/05, you wrote:
>>
>>
>>>Hi all
>>>
>>>I've followed this thread with great interest seeing that our club
>>>just purchased a DB224E to replace an aged stationmaster.
>>>Question...We ordered the 138-150 mHz model, Tessco part # 62446.
>>
>>Tessco is a "out of sight, out of mind" organization.
>>They do not know what the phrase "after-sale customer service" means.
>>
>>
>>>There was nothing in the paperwork referencing element spacing or
>>>anything else along those lines.
>>
>>Yup. They pulled a box off the shelf and shipped it.
>>Contact the factory and ask for a mounting diagram / spacing chart.
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