Mr. Finch, First, I don't not believe that neither my partner Jeff, nor anyone else at NHRC or on this forum has called you a liar.
Second, I must defend Mr. Otterson's position that *nobody* from NHRC *ever* quoted you a price for the NHRC-4 product, as you have clearly shown in your previous post. It is clear, however, that I did make mention (over 60 days ago) of a quantity discount for our product *and* Mr. Gailunas' statement that with the release of Version 3 of the NHRC-4 firmware, that we cannot offer any discounts on our kit product. Period. It is also clear from your post, that you are the *only* person who has *ever* made mention of a $35.00 discounted price for the controllers. Please feel free to purchase your controllers from any company you wish. I stand behind the statements of my partners, our product and our industry reputation. Also, Kevin, I apologize for the necessity of this post. I would request the all parties refrain from further posts regarding this and returning the forum to its intended use. Rich Cox NHRC Repeater Controllers --- In [email protected], "Paul Finch" <[EMAIL PROTECTED]> wrote: > > Kevin, > > Your correct but the price of the controller has not changed. If they had > gone up on their product I would understand their position. My problem > right now is Mr. Otterson called me a liar, I will not accept that at any > time. > > Guess I am lucky, the 500 foot tower is in my back yard (literally) and > maintaining them will not be a problem. There are two split site repeaters > in the bunch and I go to that site all the time for a customer. That is > unless I can find a good (big) duplexer for 10 and 6 meters. > > Paul > > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] Behalf Of Kevin King > Sent: Friday, November 25, 2005 10:45 PM > To: [email protected] > Subject: RE: [Repeater-Builder] Controller > > > In my line of work (cellular) I have never seen a quoted price that was good > for more than 30 days. Most of the quotes I receive are good for 10 to 15 > days. then we take 6 months to pay :) > > 40 bucks- heck that is a tank of gas these days. Buy what you can and build > what you have parts for. the controllers will be the least of your problems > with the project you have on the table. Don't get me wrong 5 bucks times 6 > controllers can make a good dent in your project budget. this is a > non-profit project? sounds like the scope of project needs some work. 6 > repeaters is quite a bit of hardware to maintain. depending on what the > project is going to resolve I might be interested in supporting your > efforts. > > I have no interest in nhrc, but can say Mr. Otterson is a good person to > deal with. I am in the same town as he and can say he is a good citizen. > > > Kevin King SCSA BSCIS > ARS KC6OVD > GMRS KAG0378 > EIEIO 2722 > Acworth Georgia > > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] Behalf Of Paul Finch > Sent: Friday, November 25, 2005 11:23 PM > To: [email protected] > Subject: RE: [Repeater-Builder] Controller > > > Mr. Otterson, > > Would you like me to post the email I got from Richard??? > > You asked for it! All I ever asked about was the NHRC-4 as you can see by > the emails, why would I think it was for anything else! This is a copy of > all emails I have received to and from NHRC. Somewhere in there I talked > directly to Richard to get the $35.00 per unit in quantities of ten or more. > > Paul > > ************************ > > Peter, > > You use a PIC processor, not rocket science. When a representative of a > company quotes a price companies normally stand behind that price. It took > the two months you spoke of to save up the money to purchase these > controllers at $35.00 each. > > I will probably buy these controllers because they are the only ones I can > afford with the number of repeaters I am building, I don't have to like it > though. > > Paul > > ************************** > > -----Original Message----- > From: Peter Gailunas [mailto:[EMAIL PROTECTED] > Sent: Wednesday, November 23, 2005 6:49 AM > To: Paul Finch > Subject: Re: FW: NHRC-4 > > > Hi Paul, > > In the 2 mos since you chatted with Rich about this item we have released a > drastic improvement > to the product. NHRC Version 3 is culmination of 2 years of product > development and testing. > We are unable to offer any discounts on the kit version of this > product. We believe > that $ 40.00 is an extreme value for what this product can do. > > Sincerely > > Peter J Gailunas > GM NHRC LLC > > > *********************************8 > > > > At 11:12 PM 11/22/2005, you wrote: > >Pete, > > > >OK, it was Richard that told me about the discount on 10 units. Here is > the > >email. > > > >Paul Finch > >WB5IDM > > > > > > > >-----Original Message----- > >From: Paul Finch [mailto:[EMAIL PROTECTED] > >Sent: Thursday, September 15, 2005 9:07 PM > >To: Richard Cox > >Subject: RE: NHRC-4 > > > > > >Richard, > > > >OK, I have to ask, what is the discount for 10 units, it may not be worth > >the difference. > > > >Paul > > > >************************************************** > >-----Original Message----- > >From: Richard Cox [mailto:[EMAIL PROTECTED] > >Sent: Thursday, September 15, 2005 4:54 PM > >To: Paul Finch > >Cc: Peter Gailunas > >Subject: RE: NHRC-4 > > > > > >Paul, > > > >The NHRC-4 complete manual, including the parts list is available for > >download here: http://www.nhrc.net/nhrc-4/nhrc-4_manual.pdf > > > >This is the same manual that is included in printed form with the NHRC-4 > >kit. > > > >The NHRC-4 kits are in stock. We offer quanitity discounts on orders > larger > >than 10 units. > > > >Thanks for the inquiry. > > > >Regards, > >Richard Cox / N1LTL > >NHRC Repeater Controllers > >www.nhrc.net > > > ************************************************ > >-----Original Message----- > >From: Paul Finch [mailto:[EMAIL PROTECTED] > >Sent: Thursday, September 15, 2005 11:32 AM > >To: [EMAIL PROTECTED] > >Subject: NHRC-4 > > > > > >Hello, > > > >I am in need of 6 controllers to get some repeaters on the air. I am > >looking at the most cost effective solution for obvious reasons. I am > >thinking about your NHRC-4 in the kit form and have a couple of questions. > >Is there a printable parts list for the parts I need to order to complete > >these boards? If so where can I find it? Are these units in stock, what > is > >the delivery time on these units? Is there a discount if I buy as many as > >six of these controllers? > > > >Thanks, > >Paul > > > > > > > > Paul > > > > > At 11:44 AM 11/25/2005, you wrote: > >Kevin, > > > >Like I said, I have never owned a NHRC product, I have used 5 MCC > >controllers in the past and have been very happy with them. What drove the > >decision to try NHRC was the fact that I have 8 repeaters to build and > their > >price fit my very low budget. I talked to a Rep from NHRC and he quoted 35 > >bucks each on a quantity of 10 (only need 8) or more units, got the email. > >A couple of months later after I had scraped the money together I talked to > >a different Rep and he said, no way can we sell them at that price. Like I > >said, I may have to buy the controllers from them but I will not be happy > >doing so. > > > >You are correct, I am looking at the ICS line and have sent a email to > Brian > >to that effect. > > > >Thanks, > >Paul > > > *****************************************> > >-----Original Message----- > >From: [email protected] > >[mailto:[EMAIL PROTECTED] Behalf Of Kevin Custer > >Sent: Friday, November 25, 2005 6:50 AM > >To: [email protected] > >Subject: Re: [Repeater-Builder] Controller > > > > > >Paul Finch wrote: > > > > >Kevin, > > > > > >Thanks, I was figuring that much for each controller, I have one that I > am > > >looking at now that is assembled for just a little more than 80 bucks. > > > > > > >Likely the ICS line? A few of us here on the list helped Brian with the > >audio sections of his controllers and there is nothing wrong with them. > > > > > I want to say I have no problem with the NHRC controllers, just how I > was > > >treated when I tried to buy the 10 units. > > > > > > >Repeater Builder (the company) has purchased in the neighborhood of 150 > >NHRC-4's, it's our most popular inexpensive controller; which I have > >built about 1/3 of them. We buy them 10 to 15 at a time and get no price > >break. One has to realize that NHRC isn't making big money on a $40 > >kit, especially when you figure the cost of the professional quality > >circuit board and parts, and the time to pick and pack the parts that > >are supplied, so, there isn't much room to haggle. Maybe you are like > >me, an expert kit builder and won't have any problem building your kit, > >but, that isn't always the case. Customer support (to some degree) has > >to be built into that same $40 price tag, so now how much are they > >making? We are lucky that NHRC still considers selling a kit to those > >of us who enjoy building. I don't know the circumstances, but if you > >are upset that NHRC wouldn't cut you a break on 10 kit controllers, > >consider the situation. > > > >Disclaimer: I have nothing personal to gain by commenting on NHRC or > >any other company (except Repeater Builder) that posts or is discussed > >on this list. I am, however, a satisfied builder, owner, seller of > >NHRC's products. > > > >Kevin Custer > > > > > ********************************* > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] Behalf Of Jeff Otterson > Sent: Friday, November 25, 2005 1:20 PM > To: [email protected] > Subject: RE: [Repeater-Builder] Controller > > > I have been watching this thread for a while now, and biting my virtual > tongue the whole time. > > But no more. > > NOBODY from NHRC EVER quoted ANY price to Mr. Finch. Further, he has not > been treated unfairly by us in any way, contrary to his repeated statements > on this mailing list. One of our core values is fair treatment of all our > customers, employees, and our business partners. We will never flinch from > this. > > One of my partners did *email* Mr. Finch that we do offer quantity > discounts on quantities *greater* than 10 units, but we NEVER have > discounted any partial kits for anyone, including our best customers. Our > margin on the partial kits is just too small. (We have, on occasion, given > partial kits and even complete controllers to worthy non-profit > organizations.) > > We have recently invested significantly in the NHRC-4 with a complete > rewrite of the controller's software, and we doubled the size of the manual. > > We believe the NHRC-4 is an excellent value, in both the partial kit and > the assembled and tested units. We know how tight our amateur customers > budgets are--we are hams too--and this is why we do offer partial kit > products for the price-sensitive. The price on our partial kits is as low > as we can tolerate. > > Jeff Otterson > NHRC LLC > > > > > > > >Yahoo! Groups Links > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Yahoo! Groups Links > > > > > > > > > > > > Yahoo! Groups Links > Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Repeater-Builder/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
