Let's take this offlist. Perhaps we can work something out that is
workable for us both (for example, might you be interested in us
taking the 110 back in partial trade?)
Ken
At 01:04 PM 8/6/2008, Jim Brown wrote:
Ken, my problem is that when a company sells me something that turns
out to be totally useless and then fails to offer any solution or
compensation, it is hard for me to have any confidence in their products.
I attempted to join the RC-110 Yahoo group twice and both times I
was refused entry by the moderator. I thought there I might be able
to find out what some other folks were doing to solve the problems.
I understand that some technical problems are difficult if not
impossible to fix, and that the microprocessor chosen for the RC-110
was a bad choice, but I don't understand the attitude of 'you bought
it - now go live with it'. That just does not instill any
confidence in that companys products.
Sorry - but that is my feeling.
73 - Jim W5ZIT
--- On Wed, 8/6/08, Ken Arck <[EMAIL PROTECTED]> wrote:
From: Ken Arck <[EMAIL PROTECTED]>
Subject: Re: [Repeater-Builder]SCOM 7330 Question
To: [email protected]
Date: Wednesday, August 6, 2008, 11:29 AM
At 08:28 AM 8/6/2008, Jim Brown wrote:
>I have a commercial application to monitor the battery status and
>charge current at a solar site and asked for information on
>controllers that would allow me to monitor these parameters by
>requesting a voice readback. I was immediately answered by Ken Arch
>(sp?) and another RC-210 owner with info on the RC-210
>capabilitys. As the proud owner of an Arcom RC-110 with it's total
>lack of support, I am a bit leary of going that road again.
<---Hi Jim. I can assure you that support for the RC210 is not only
readily available, most of our customers tell us it is exemplary. And
while true that we no longer support the RC110 (what happened there
is we are totally unable to obtain support for the CPU system which
effectively killed the 110), RC210 is available not only from us but
from the RC210 mail list in Yahoogroups. With literally hundreds and
hundreds of RC210s in use around the entire world, support is quite
good from our users as well.
Ken
------------ --------- --------- --------- --------- --------- -
President and CTO - Arcom Communications
Makers of repeater controllers and accessories.
<http://www.arcomcontrollers.com/>http://www.arcomcon trollers. com/
Authorized Dealers for Kenwood and Telewave and
we offer complete repeater packages!
AH6LE/R - IRLP Node 3000
<http://www.irlp.net>http://www.irlp. net
"We don't just make 'em. We use 'em!"
------------------------------------------------------------------------------
President and CTO - Arcom Communications
Makers of repeater controllers and accessories.
http://www.arcomcontrollers.com/
Authorized Dealers for Kenwood and Telewave and
we offer complete repeater packages!
AH6LE/R - IRLP Node 3000
http://www.irlp.net
"We don't just make 'em. We use 'em!"
