Your message dated Fri, 11 Feb 2011 16:47:09 +0100
with message-id <[email protected]>
and subject line Re: Bug#612921: reportbug
has caused the Debian Bug report #612921,
regarding reportbug
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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--
612921: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=612921
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Subject: reportbug: sending by email fails, misc. issues
Package: reportbug
Version: 4.12.6
Severity: normal
when choosing the automatic debian smtp send email option, email
sending fails. when choosing my ISPs smtp address, UID, p/w, etc.,
email sending fails both the cancel and continue buttons have "C"
underlined. this usually means a user can hold ctrl and hit C rather
than having to mouse click the button. so those shortcuts fail, but
clicking on them works. This package is a great idea and I really
appreciate it, but if you want the majority of desktop users to use it
you have to simplify it a little more. Using abbreviations such as MTA
and MUA will just confuse the average user and cause them to give up.
Of course this will mean Debian will have fewer bug reports to squash.
The majority of desktop users will get frustrated by reportbug and the
bug reporting process and just give up and so Debian will never hear
from most of them when they have a problem. If there are too many of
these bugs/problems, they'll just give up and go back to widows and mac.
Thanks again for a great tool, hope you can make it a little easier and
more reliable for us noobs,
Jim
-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"
** /home/j/.reportbugrc:
reportbug_version "4.12.6"
mode novice
ui gtk2
realname "jim berry"
email "[email protected]"
smtphost "smtp-server.cfl.rr.com"
smtpuser "uu110"
-- System Information:
Debian Release: wheezy/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1,
'experimental') Architecture: i386 (i686)
Kernel: Linux 2.6.37-trunk-686 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages reportbug depends on:
ii apt 0.8.11.1 Advanced front-end for dpkg
ii python 2.6.6-3+squeeze5 interactive high-level
object-orie ii python-reportbug 4.12.6 Python modules
for interacting wit
reportbug recommends no packages.
Versions of packages reportbug suggests:
pn debconf-utils <none> (no description available)
pn debsums <none> (no description available)
pn dlocate <none> (no description available)
pn emacs22-bin-common | emacs23 <none> (no description available)
ii exim4 4.72-6 metapackage to ease Exim
MTA (v4) ii exim4-daemon-light [mail-tra 4.72-6 lightweight Exim
MTA (v4) daemon ii file 5.04-5 Determines
file type using "magic" ii gnupg 1.4.10-4
GNU privacy guard - a free PGP rep ii python-gtk2
2.17.0-4 Python bindings for the GTK+ widge pn
python-gtkspell <none> (no description available) pn
python-urwid <none> (no description available) ii
python-vte 1:0.24.3-2 Python bindings for the VTE
widget ii xdg-utils 1.1.0~rc1-1 desktop integration
utilities from
-- no debconf information
--- End Message ---
--- Begin Message ---
On Fri, Feb 11, 2011 at 16:26, uu110 <[email protected]> wrote:
> Subject: reportbug: sending by email fails, misc. issues
> Package: reportbug
> Version: 4.12.6
> Severity: normal
>
> when choosing the automatic debian smtp send email option, email
> sending fails. when choosing my ISPs smtp address, UID, p/w, etc.,
> email sending fails
you should configure it correctly. if you don't, don't expect it to
work. Oh, and how did you send this report?
> both the cancel and continue buttons have "C"
> underlined. this usually means a user can hold ctrl and hit C rather
> than having to mouse click the button. so those shortcuts fail, but
> clicking on them works.
there is already a bug report about it, and will get fixed.
> This package is a great idea and I really
> appreciate it, but if you want the majority of desktop users to use it
> you have to simplify it a little more. Using abbreviations such as MTA
> and MUA will just confuse the average user and cause them to give up.
if you don't know something, document yourself about it. If you give
up, it's your fault.
> Of course this will mean Debian will have fewer bug reports to squash.
> The majority of desktop users will get frustrated by reportbug and the
> bug reporting process and just give up and so Debian will never hear
> from most of them when they have a problem. If there are too many of
> these bugs/problems, they'll just give up and go back to widows and mac.
if you can't stand it, then it's unlikely you'll be able to report a
valuable report and following it up, so consider it a lower barrier
you don't like to pass. That's fine, but there's nothing in reportbug
will do about it: closing this report.
Regards,
--
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi
--- End Message ---
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