Your message dated Thu, 28 Dec 2017 18:16:49 -0500 with message-id <CAB4XWXyYaQighvB6PNyF9NTkv=0Ue=ambsqkvz0gk+sphgj...@mail.gmail.com> and subject line Re: Bug#871040: consider using submission rather than smtp has caused the Debian Bug report #871040, regarding consider using submission rather than smtp to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact [email protected] immediately.) -- 871040: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=871040 Debian Bug Tracking System Contact [email protected] with problems
--- Begin Message ---Package: reportbug Version: 7.1.7 Severity: wishlist When reportbug is using SMTP, I think it should consider (or even prefer) port 587 (submission) rather than 25 (SMTP). User story behind this (which just happened): A novice user (whose devices typically don't have any reliable SMTP setup) reporting their first bug gets asked about mail sending prefernces, doesn't know a thing about "MTA"s and sensibly picks the default option of not having any set up, and is then asked for mail sending host and user name. They look up their mail provider's data, but it being a modern provider would need to use submission rather than SMTP, or otherwise * the SMTP port is not open * the mail cold not be accepted * there would not be SSL enabled on SMTP (that's what happened in my case) * port 25 might be blocked by a middle box (which is unfortunate but widespread) * spam filtering might trigger because the mail is sent via SMTP from a dynamic IP block that shows up in several block lists Please consider at least falling back to trying submission when any of the above happen, or just as a default. If the Debian mail server skips the last item (eg. by disabling the default spamassassin rules against the behavior), reportbug could instead just as well submit mails directly to the MX of bugs.debian.org in novice mode (but I suppose there are good reasons why this is not done). Best regards chrysn -- Package-specific info: ** Environment settings: EDITOR="vim" EMAIL="[email protected]" INTERFACE="text" ** /home/chrysn/.reportbugrc: reportbug_version "4.4" mode expert ui text realname "chrysn" -- System Information: Debian Release: buster/sid APT prefers unstable-debug APT policy: (500, 'unstable-debug'), (500, 'unstable'), (1, 'experimental-debug'), (1, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.12.0 (SMP w/4 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: sysvinit (via /sbin/init) Versions of packages reportbug depends on: ii apt 1.5~beta1 ii python3 3.5.3-3 ii python3-reportbug 7.1.7 reportbug recommends no packages. Versions of packages reportbug suggests: pn claws-mail <none> ii debconf-utils 1.5.63 ii debsums 2.2.2 ii dlocate 1.07+nmu1 pn emacs24-bin-common | emacs25-bin-common <none> ii file 1:5.30-1 ii gir1.2-gtk-3.0 3.22.17-1 ii gir1.2-vte-2.91 0.46.2-1 ii gnupg 2.1.18-8 ii nullmailer [mail-transport-agent] 1:1.13-1.2 ii python3-gi 3.22.0-2.1 ii python3-gi-cairo 3.22.0-2.1 pn python3-gtkspellcheck <none> pn python3-urwid <none> ii xdg-utils 1.1.1-1 Versions of packages python3-reportbug depends on: ii apt 1.5~beta1 ii file 1:5.30-1 ii python3 3.5.3-3 ii python3-debian 0.1.30 ii python3-debianbts 2.6.1 ii python3-requests 2.18.1-1 python3-reportbug suggests no packages. -- no debconf information -- To use raw power is to make yourself infinitely vulnerable to greater powers. -- Bene Gesserit axiom
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--- Begin Message ---> User story behind this (which just happened): A novice user (whose > devices typically don't have any reliable SMTP setup) reporting their > first bug gets asked about mail sending prefernces, doesn't know a thing > about "MTA"s and sensibly picks the default option of not having any set > up, and is then asked for mail sending host and user name. this is the menu presented to a new user to configure reportbug (and also how to mail the BTS): 'Please enter the name of your SMTP host. Usually it\'s called ' 'something like "mail.example.org" or "smtp.example.org". ' 'If you need to use a different port than default, use the ' '<host>:<port> alternative format.\n\n' 'Just press ENTER if you don\'t have one or don\'t know, and ' 'so a Debian SMTP host will be used.', the last sentence is key: if the user dont know, then they should just press enter; trying to prevent user configuration errors by guessing which port to use is really not reportbug business. -- Sandro "morph" Tosi My website: http://sandrotosi.me/ Me at Debian: http://wiki.debian.org/SandroTosi G+: https://plus.google.com/u/0/+SandroTosi
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