VoIP evolution in the US: from fixed to wireless

In 2005, global VoIP revenue will grow to more than $80 billion, with North America contributing around 3 per cent of revenues. But what will this be by 2010? What will be the percentage migration of traffic from the PSTN to VoIP? Is the US market going to drive the growth? This report provides a timely in-depth analysis of the US VoIP market, as well as wireless VoIP.

Some of the key questions answered by this report include:
- How will VoIP affect fixed-line and wireless operators?
- How will cable companies market VoIP?
- Who will grab the biggest VoIP market share in the US?
- What are the expectations for wireless VoIP and will they be met?
- Will wireless broadband become a real threat to wireless carriers?
- What are the challenges faced in making VoIP a reality?
- How will the government regulate the VoIP market?
- Are big brands such as AOL and Yahoo poised to repeat Skype's success

The low cost of VoIP is the major driving factor for its adoption. With US broadband penetration over 30 per cent, VoIP acceptance will be achieved. But will the recent E911-compliance requirements imposed by FCC add costs to customers' bill? What will the cost be as networks get ready for the Universal Service Fund.

As for the wireless carriers, the emergence of voice over wireless LAN (VoWLAN) and hybrid cellular/Wi-Fi phones poses a dilemma. Both present an opportunity and a threat to mobile operators, one they will quickly have to develop a strategy for. Globally, around 10,000 dual-mode Wi-Fi/cellular phones were sold in 2004 and their exponential growth will drive wireless VoIP into the mass-market.

This report investigates the developments of the VoIP market in the US, with a special focus on wireless VoIP. This report looks at residential VoIP service offerings by fixed-line operators, cable companies and VoIP start-ups. The report explores some of the pros, cons and obstacles with bringing this technology to market. Business models are examined, as are strategies and solutions of the major players in the market. What are the implications of companies such as Skype, and Skype's entry into the mobile phone arena. Recommendations are provided to help companies understand the market threats and opportunities.

This 90+-page report serves as an in-depth analysis of the current state of development in the US VoIP market, and also provides an outlook for future developments and opportunities.

By purchasing this report you will learn about:
- The latest government regulations on VoIP in the US and worldwide
- The US VoIP subscriber growth and revenue forecast for 2005-2010
- The global VoWLAN handsets in use forecast for 2005-2010
- A detailed study on the US broadband market
- An analysis of the VoIP service offerings in the US
- Business models, strategies and solutions of the major players in the market
- The strategy of Skype and its growth forecast
- The benefits that wireless VoIP will bring to business segment
- The impact of wireless broadband on wireless operators

Table of contents

Chapter 1       Introduction

1.1             Executive Summary
1.1.1          Rapid growth in VoIP traffic
Chart 1.      North America VoIP revenue, 2005-2010
1.1.2          Enterprise segment driving VoIP migration
1.1.3          Consumer issues with VoIP
1.1.4          Three types of companies will dominate VoIP market
Table 1.      US major instant messaging service providers
1.1.5          A marginal opportunity for portable VoIP
1.2             VoIP evolution: from fixed to wireless
1.2.1          IP telephony
1.2.2          Wi-Fi Technology
Table 2.      Typical hotspot locations
1.2.3          Birth of the voice over Wi-Fi (VoWiFi) market
1.3             Focus of this report

Chapter 2       VoIP government regulation

2.1             United States
Table 3.      VoIP government regulation in the US, 1970-2005
2.1.1          VoIP providers and taxation
Table 4.      Wireline vs. wireless taxation comparison        Taxation on federal level     Universal Service Fund     Intercarrier compensation     Taxation on local level
2.1.2           Regulatory issues facing VoIP        VoIP and lawful intercept        911-compliance issue     IP-based networks' nature makes 911 support difficult     Available options     High costs of 911 support will add to customers' bill        VoIP and broadband access
2.2             VoIP regulation outside the United States
2.2.1          Canada
2.2.2          EU
2.2.3          UK
2.2.4          Germany
2.2.5          South Korea
2.2.6          Japan

Chapter 3       Standardization of wireless VoIP

3.1             VoIP standardization: participating organizations
3.1.1          ITU
3.1.2          Wireless VoIP Consortium
Table 5.      Wireless VoIP Consortium participating companies
3.1.3           IEEE 802 LAN/MAN Standards Committee
Table 6.       IEEE 802 active working and study groups
3.1.4          Wi-Fi Alliance (WFA)
Table 7.      WFA task groups and committees
3.1.5          Unlicensed Mobile Access (UMA)
Table 8.      UMA participating companies
Chart 2.      UMA architecture
3.1.6          World Wide Spectrum Efficiency (WwiSE) Consortium
Table 9.      WwiSE participating companies

Chapter 4       Standards and technologies to enable wireless VoIP

Figure 1.     Global wireless standards
4.1             Wireless VoIP bearers
Table 10.     The mobile standards compared
4.1.1           Wi-Fi standards
Table 11.     Wi-Fi extensions
4.1.2           WiMAX
Table 12.     Outline of 802.16 standards
4.1.3           802.20 (Mobile-Fi)
4.2             VoIP standards
4.2.1          H.323 functionality comes up short
4.2.2          SIP protocol: consolidating IP-based communications services       SIP's characteristics
Chart 3.     SIP session architecture       SIP's advantages
4.2.3          IP Multimedia Subsystem makes IP convergence true
Table 13.    Main functions of IMS
Chart 4.      IMS session architecture
4.2.4          Peer-to-peer VoIP telephony       Popular Telephony's Peerio concept revolutionizes enterprise telephony

Chapter 5       US VoIP market overview and forecasts

Chart 5.      Consumer awareness of VoIP in the USA, 2004
Chart 6.      US VoIP subscriber growth forecast, 2005-2010
5.1             US telecoms sector overview
Chart 7.      Technology penetration in the US telecoms sector, 2002-2004
Table 14.     US top five ISPs
5.1.1           Broadband
Chart 8.       Share of broadband lines by region
Chart 9.       US Broadband vs. Dial-up connections (at-home)        US broadband access: cable vs. DSL
Chart 10.     US cable vs. DSL broadband connections
Table 15.     US major cable and DSL providers' subscriber bases
5.2              Triple play: VoIP as a part of the strategy
5.3             Quadruple play: adding wireless voice
5.4             Enabling wireless VoIP
5.4.1          Cable companies are embracing Wi-Fi

Chapter 6       Voice over WLAN

Chart 11.    VoWLAN handsets in use forecast, 2005-2010
6.1             The VoWLAN ecosystem
Table 16.    Voice over Wi-Fi value chain
Table 17.    Overview of VoIP services and markets
6.1.1          VoWLAN market drivers and challenges       Primary VoWLAN markets
6.1.2          ROI benefits       Hard ROI       Soft ROI
6.1.3          Further challenges
6.2            VoWLAN adoption by market segment
6.2.1         VoWLAN and the enterprise
6.2.2         Deployments in schools
6.2.3         Hospital Wi-Fi
6.2.4         VoWLAN in the home      Soft phones
6.3           Why the need for cellular/Wi-Fi phones?
6.3.1        Service Providers
6.3.2        Enterprises
6.3.3        Equipment manufacturers
6.3.4        Solution vendors
6.3.5        Consumers
6.3.6        WISPs
6.3.7        Operator objectives with Wi-Fi/cellular handsets
Table 18.  Value of dual-mode handsets to the mobile operator     Targeting the enterprise segment + boosting ARPU

Chapter 7       US residential VoIP service market overview

Chart 12.    US residential VoIP market shares by provider type
7.1             VoIP pricing varies with provider's type
Table 19.    VoIP pricing by US providers
7.2             Case study: Vonage
Table 20.    Vonage customers & ARPU in 2004
Table 21.    Vonage ranks in Top 10 Advertisers
7.2.1          Vonage goes mobile
7.3             Teleo: "Portable VoIP that Clicks!"
Table 22.    Teleo's VoIP offering analysis
Table 23.    Teleo VoIP pricing details
7.4             AT&T CallVantage
Table 24.    AT&T CallVantage VoIP pricing details
Table 25.    AT&T CallVantage's VoIP offering analysis
7.5             VoiceGlo
Table 26.    VoiceGlo VoIP pricing in details
Table 27.    VoiceGlo's VoIP offering analysis

Chapter 8       Skype: a global packet telephony provider

8.1             Brief history
8.2             Skype relies on P2P telephony
Chart 13.    Skype user base growth, 2003-2005
8.3             Skype business model
Chart 14.    Skype's paying vs. non-paying user base, 2005
Chart 15.    Skype's paying vs. non-paying user base, 2008
8.3.1          Skype products       Skype free software
Table 28.    Skype software versions       SkypeOut
Chart 16.    SkypeOut user base growing dynamics, 2004-2005
Table 29.    Skype rates for select destinations       SkypeIn
Table 30.    Countries with SkypeIn offerings       Skype Voicemail
8.3.2          Skype distribution channels       Co-branded deals
Table 31.    Skype co-branding deals, 2004-2005       Partnerships with Wi-Fi providers
Table 32.    Skype and Broadreach Networks Wi-Fi partnership       Skype going mobile
Image 1.     Skype on Pocket PC     i-mate PDA models will carry Skype
Image 2.     PDA2K     Skype on BenQ50
Image 3.     BenQ50       Business solutions from Skype
8.4            Forecast for Skype
Chart 18.   Skype's paying vs. non-paying user base growth forecast, 2005-2010
8.4.1         Implications of Skype on mobile industry

Chapter 9       Conclusions and recommendations

Appendix A      About visiongain
Appendix B      Report Evaluation Form

Companies and organisations mentioned in this report

Airgo Networks
America Online
B3G Telecom
Best Buy
British Telecom
Broadreach Networks
Buffalo Tech
Cable & Wireless
CDC Group
Choice Hotels
Circuit City
Consumer Empowerment
France Telecom
Guillemot Corp
Hughes Network Systems
Kineto Wireless
Level 3
Little Chef
Monster Worldwide
Nortel Networks
Office Depot
Packet 8
PChome Online
Pew Internet & American Life Project
Popular Telephony
Quality Inn
Radio Shack
Ralink Tech
Research in Motion
Road Runner
Rogers Cable
Rogers Wireless
RTX Telecom
Sam's Club
Sharman Networks
Sony Ericsson
Telephony Magazine
Texas Instruments
The News Corporation
Time Warner
T-Mobile USA
TOM Online
Transat Technologies
TrellisWare Technologies
UMA Consortium
United Online
Verizon Wireless
Virgin Trains
Wi-Fi Alliance
Windbond Electronics
Wireless VoIP Consortium
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