Urgent required *Tivoli/Netcool Architect (*GC or Citizens only) at GA for
Please send the resumes only on *s...@cy-tec.com *
*Job Title - TIVOLI/NETCOOL SPECIALIST*
Type - Contract
City – Atlanta
State – Georgia
MUST BE A US CITIZEN OR GREEN CARD HOLDER
Client is seeking an experienced Netcool/Tivoli Architect to lead and
provide mentorship to a Service Management Strategy Workshop.
-The purpose of this workshop is to establish a common understanding of the
Services objectives and long-term IT Service Management objectives in order
to reduce risk of potential engagement obstacles.
-During these workshop(s), IBM will lead a series of three (3) full days
on-site ITSM Strategy Workshop(s) for up to ten (10) participants on a
mutually agreed upon date to:
-Develop Service Management Engagement Kickoff Presentation
Schedule and conduct the initial Service Management Strategy workshops:
-Project Kick off Workshop
-Method adoption workshop
-Architectural Overview and Deployment Considerations Workshop
Perform a method adoption workshop to collaboratively work with client to
map the Travelport deliverables, unit testing and tooling methodologies.
-Review Travelport's current Service Management Environment and document
findings in the Service Management Requirements Document
-Establish guiding principles for the project design and implementation
efforts and document in the Service Management Requirements Document.
-Identify/review the Service Management requirements, including Subject
Matter Expert (SME) alignments and priorities.
-Review the current SM support organization and make recommendations, if
any, on the staffing levels required for the project.
-Create a conceptual deployment strategy and pilot definition plan to be
documented in the Service Management Strategy Architecture Document.
Thanks and Regards
Syed Muzaffer Ali
703 544 3910
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