Urgent required *Tivoli/Netcool Architect (*GC or Citizens only) at GA for
Direct Client

Please send the resumes only on *s...@cy-tec.com *

*Job Title - TIVOLI/NETCOOL SPECIALIST*

Type - Contract

City – Atlanta

State – Georgia



Required Skills

MUST BE A US CITIZEN OR GREEN CARD HOLDER

Tivoli

NetCool

Architecture

ITSM

Service Management



Client is seeking an experienced Netcool/Tivoli Architect to lead and
provide mentorship to a Service Management Strategy Workshop.

Project Description:

-The purpose of this workshop is to establish a common understanding of the
Services objectives and long-term IT Service Management objectives in order
to reduce risk of potential engagement obstacles.

-During these workshop(s), IBM will lead a series of three (3) full days
on-site ITSM Strategy Workshop(s) for up to ten (10) participants on a
mutually agreed upon date to:

-Develop Service Management Engagement Kickoff Presentation

Schedule and conduct the initial Service Management Strategy workshops:

-Project Kick off Workshop

-Method adoption workshop

-Architectural Overview and Deployment Considerations Workshop

Perform a method adoption workshop to collaboratively work with client to
map the Travelport deliverables, unit testing and tooling methodologies.

-Review Travelport's current Service Management Environment and document
findings in the Service Management Requirements Document

-Establish guiding principles for the project design and implementation
efforts and document in the Service Management Requirements Document.

-Identify/review the Service Management requirements, including Subject
Matter Expert (SME) alignments and priorities.

-Review the current SM support organization and make recommendations, if
any, on the staffing levels required for the project.

-Create a conceptual deployment strategy and pilot definition plan to be
documented in the Service Management Strategy Architecture Document.



Thanks and Regards

Syed Muzaffer Ali

CyberTec Inc

703 544 3910

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