Hi All,


Hope you are doing well!!!!


Please Send me the suitable profiles to 



With rate confirmation Contact Details with Current Location.

Project Manager
San Mateo, CA
2 year
Rate: ALAP                                                                      
Will conduct phone interview?  Yes

Synopsis of Position: To manage service availability and strive for continuous 
service improvements. To ensure customer satisfaction is maintained and 
exceeded for all NS delivered services. To be a single point of contact for the 
account teams during service related exceptions. To drive internal and vendor 
support teams for improved Mean Time To Repair and provide clear and concise 
communications of impact, recovery plans and lessons learned thus preventing 
future customer outages. To act as a single NSD focal point during Critical 
Situation calls. NSAMs provide NS Leadership and Availability Management for 
Sev1 and Critical Situation outages by ensuring prompt assessment of the 
situation and customer impact, as well as driving resolution of outages 
internally and with vendors.

Required Degrees/Majors/Accreditations/Skills:
Problem Management
3rd Party Vendor Management
Post-Outage Follow Through
Process / Standards Review
Trend Analysis / Measurements / Network Improvements
Customer Negotiation / Coordination / Satisfaction
Change Management Awareness


Skills Inventory               
        Skill   Experience      Need    
1)      Project Management      Expert Required       
2)      Problem Management      Expert Required       
3)      Vendor Management       Expert Required       
4)      Executive level communications Expert Required       
5)      Trend Analysis / Measurements/Network Improvement       Expert Required

Thanks & Regards,

Sophia Jones
Technical Recruiter
Data Group, Inc.
Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)
|Office: 1 - 732 - 791 - 2348 xtn: 250| Fax: 732 - 907 - 1174 | Email: 
sop...@datagrp.com | Website: www.datagroupinc.net |
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