Hi, Please forward matching resumes for the below mentioned requirement of Avaya Program Manager at Harrisburg, PA *(Face to Face Required)*
*Position Title* – Avaya Program Manager *Location* – Harrisburg, PA *(Face to Face Required)* *Duration* – 2-3 Months *Pay Rate* – $60/hour (All Inclusive on C2C) *Description* Program Manager directs, controls, administers, and regulates an enhancement or development program. PM is the individual ultimately responsible to the agency. The PM’s primary responsibility is to drive the entire effort from start to finish. The job responsibilities will include the development of new call centers, supporting the current call centers, resolving problems reported by our call centers, maintenance of hardware associated with the call centers, ensuring each system is backed up properly, suggest ways to enhance our productivity with the new system, Support the predictive dialer, communicate effectively with Unisys and Avaya support personnel and mentor the current revenue staff on the systems. They must have good people skills since they will be dealing with each of our call center personnel. Skills Status Required Present Avaya Communication Manager Software Admin 4.0 or higher Required 3 Years Avaya Certified Associate – IP Telephony Required 3 Years Professional Services System Application Specialist Required 3 Years Avaya Voice Portal 4.1 or higher Required 3 Years Avaya Interact Center 7.1 support Required 3 Years Avaya IP Agent 7.1 Support Required 3 Years Avaya Call Center 4.1 and Call Management System rel. 14 Required 3 Years Red hat 4 Administration Desired 3 Years Proactive contact 3.0 Desired 3 Years S8720 PBX & G650 PBX hardware Desired 3 Years *Questions to complete the submission* *Question -1* A face-to-face interview is required. Can your candidate interview in person in Harrisburg? *Question -2* The work site is in downtown Harrisburg. Parking is not provided by the client. Have you discussed parking arrangements with your candidate? *Question -3* This agency requires a $20 badge fee payable by check on the first day of the engagement. The fee is non-reimbursable to the client, but your resource will be provided with a receipt. Have you discussed this fee with your candidate? ** *Question -4* The Avaya Certified Associate -- IP Telephony certification is required for this position. Has your candidate completed this certification and have you included that on the resume? *Question -5* An extension past June 30, 2009 is possible, but not guaranteed. have you discussed the duration with your candidate? Thanks *Shivendra* iBusiness Solution LLC (Certified 8(a), MBE, WBE Business in PA, MD,VA & NJ) 1121 Boyce Road, Suite 2100 A Pittsburgh, PA 15241 Phone: 412-894-1909 Fax: 412-202-8931 Email: shiven...@ibusinesssolution.com Visit us at www.ibusinesssolution.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To post to this group, send email to reqsresumes@googlegroups.com To unsubscribe from this group, send email to reqsresumes+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reqsresumes?hl=en -~----------~----~----~----~------~----~------~--~---
