Systems Administrator (Siebel)
Location: Minneapolis, MN
Duration: Until 12/31/2009

This position's primary responsibility provides application administrator
support for various projects and environments, including monitoring,
troubleshooting, tuning, installation, upgrades, deployment to various
environments. Also provides 24/7 application support on an ongoing basis.


Conduct system support activities for program language compilers, editors,
system utilities, reporting tools, and database query tools
Troubleshoot performance and availability issues in a highly available
environment Responsible for monitoring, bug fix and resolving production
support incidents
Monitor hardware utilization, database utilization, and system response time

Assist in capacity/performance management, trend and error analysis to
determine system changes required
Support, plan, conduct, and/or coordinate the testing and implementation of
systems software
Ensure technical and validation documentation is completed as needed
throughout the project lifecycle and support efforts to maintain a validated
system state
Responsible for implementation, administration and configuration of Siebel
UI functionality, Siebel architecture components and CTI functionality
Responsible for Siebel application security architecture
Perform third party application integrations, upgrades and patches
Support a global environment with multiple languages and character sets
Monitor capacity and incremental growth adjusting for actual capacity usage
vs. planned usage
Deployment of new Web Services (BPEL and ESB)
Apply and coordinate application, OS and Web Patches (Install and


8+ years IT experience without degree
5+ years IT experience with Bachelor�s Degree
3+ years IT experience with Master�s Degree
2+ years IT experience with OBIEE administration or Siebel Analytics
2+ years experience in Siebel On Premises environment
Working knowledge of Solaris, general multi-tier application structure and
networking concepts, and Oracle databases
Knowledge of Siebel 7.8 and/or 8.x
Knowledge of Oracle Business Intelligence Enterprise Edition Version, and

Strong working understanding of Siebel application structure and
administrative processes
Experience working in a fast-paced team environment
Experience working in technical and non technical teams
Experience managing customer expectations
Ability to work independently with minimal supervision
Knowledge and understanding of support environments
Excellent oral and written communication skills
Ability to handle multiple and/or medium-sized projects and activities
Strong technical aptitude and analytical problem solving skills
Ability to develop, document, design, and communicate complex environments
and infrastructures
Strong customer focus, collaboration, adaptability, and planning and
organization skills
Ability to make decisions and recommendations while considering various
geographic and business requirements global strategies
Experience in Multi Org and Multi Lingual in Siebel
Strong organizational, multi-tasking, and time-management skills

Certifications in Siebel 7.x or 8.x, MCSE, CCNA
Understanding of Oracle SOA requirements
Experience with CA SiteMinder Single Sign-On
Experience with SOA/Fusion Administration or similar technology

Thanks a lot

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