Title: Senior Telecommunications Network Engineer
Location: Irvine, CA
Length: 6 Months+
Local Candidates Only
Candidates must possess a CCNA and/or a CCNP.
Candidates must have extensive experience working in a 24/7 NOC and be
flexible with their schedule.
Primary Skill Requirement:
Cisco Certified CCNA/CCNP, NOC 24 X 7 operations center experience
This position is for a NOC engineering position. Candidate must be flexible
to work any schedule to cover a 24 X 7 operation.
•Candidate will be responsible for operational tasks supporting high
availability, rapid recovery and restoration of a complex and large network
environment. Proactively monitor and control all productions systems and
networks to maximize systems availability.
•Analyzes and ensures the resolution of technical and client problems while
providing quality customer service.
•Evaluates and develops network/operational solutions to fulfill business
•Candidate will lead resolution and recovery efforts of cross-functional
technicians and troubleshoot issues reported by proactive alarming or
problem notifications reported by end-users.
•Candidate needs to be able to translate highly technical ideas/principles
into comprehensive/descriptive business language for peer groups/management
to effectively assist/resolve issues.
•Candidate will have the ability to multitask: trouble resolution several
devices while providing status on the phone and documenting tickets.
•Bachelor degree in Computer Science/Information Systems and 3 to 5 years of
information systems experience; or an equivalent combination of education
and work experience.
•Demonstrated network experience through applicable certificate programs
CCNA required CCNP preferred.
•Excellent technical and analytical skills, backed with years of experience
in all levels of business interaction.
•Strong business knowledge. Excellent knowledge of networks and service
(e.g., LAN/WAN//DNS/VPN/ with strengths in Cisco components.
•Excellent understanding/knowledge of security principals
•Excellent understanding/knowledge of Content Data Networking principals PC
and desktop applications competency (e.g., Microsoft Office, Microsoft
Project, email, etc.)
•Excellent interpersonal skills.
•Strong Decision-making and leadership abilities.
•Excellent organizational and problem solving abilities and ability to
handle multiple tasks.
•Excellent verbal and written communication skills Highly motivated to close
issues with careful attention to:
A. Step-by-step documentation of the issue, root cause, and resolution
B. Continual communication to management of trouble resolution steps and
issue resolution progress.
C. Thorough follow-up and summary on closed issues. The initiative to
follow-through on issues; following an issue until completely resolved.
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