*Job Description* *The helpdesk department is seeking an experienced IT technician to participate in day to day helpdesk functions. S/He would be responsible for tier 1and 2 level IT support in a fast paced 500 user Windows Active Directory environment.* * *
*Duties including but not limited to: * - *Hardware configuration and troubleshooting (desktops, servers, and laptops)* - *Software installations* - *MS office support* - *Blackberry setup and troubleshooting* - *Workstation setups and moves * - *IP phone system support* - *TCP\IP network support and troubleshooting** * *Requirements:* *Desired Skills & Experience* · *The ideal candidate will be a self motivated and customer service oriented. A working knowledge of Windows Operating Systems, PC setup and configuration, and MS Office suite are required. Experience with Active Directory, Symantec AV, and Ghost experience preferred. A+, Microsoft, Comp Tiaa, etc. certifications are a plus. Positive attitude and excellent verbal and written communication skills are essential for success in this position. * · *CS or MIS degree or equivalent work experience required. * · *Enterprise-level environments: SQL Server experience in database administration involving management of many SQL Systems, including complex clusters, mirrors, replicated databases and partitions in a highly dynamic enterprise-level environment * · *SQL Utilities: (SQL Profiler, DMVs, system stored procedures, etc.)* · *Proven ability to maintain multiple development, QA and production SQL Server environments * · *Experience with performance tuning* · *Experience with data integrity, data retention, data analysis and data input/output processing and improving SQL code performance efficiency* · *Excellent T-SQL and ability to write stored procedures, UDF’s and triggers, debugging and performance tuning stored procedures, advanced index analysis* · *Hands-on experience creating, maintaining and supporting database schemas* · *Hands-on experience of hardware including RAID, Shared Disk, SAN, multi-processor architecture, networking and SQL Server connectivity* · *Strong knowledge of high-availability strategies (includes logshipping, DB mirroring and replication) and experience in Disaster Recovery tests.*** · *Must have the ability to create tools from scratch needed for database administration** * *Personal Skills* - *Self-starter with ability to acquire new skills autonomously * - *Demonstrate good written and verbal communication skills in English language * - *Demonstrable ability to translate customer requirements into solutions * - *Proven experience to working in a customer facing role and as part of a geographically distributed team. * - *Strong analytical ability and communications skills * - *Self-motivated and able to deliver in high pressure situations * - *Must be able to work with and leverage skills from other teams in the organization* Thanks, Narendra, Sriven Technologies LLC Mail id:naren...@sriventech.com, Contact no:703-842-4866 Fax:1866-725-2860 Web:www.sriventech.com Gtalk:Nari.sriventech.com -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To post to this group, send email to reqsresumes@googlegroups.com. To unsubscribe from this group, send email to reqsresumes+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/reqsresumes?hl=en.
