*Greetings from Robert,*
*Position#1:* Job: Remedy Developer Location: Boise, ID Duration: 6+ Months Contract *Job Requirements/Description* * Bachelor's degree in computer science, engineering, or mathematics or equivalent combination of education and experience (required) * BMC AR System 7.x Administering I, II, III (desired) * BMC AR System 7.x Performance Tuning & Troubleshooting (desired) * BMC Service Request Management 7.6: Administering and Configuring (desired) * Technical skills: * Remedy ARS tools, Web services, Unix, Oracle, Crystal Reports, Java, SQL design concepts * ITSM, SRM Experience, skills: * 2+ years of Remedy administration and development experience with ARS 7.x, ITSM 7.x, SRM and Atrium CMDB * Experience with BMC Remedy's Action Request System (ARS) 7.X * Experience installing, configuring, developing and customizing BMC Remedy IT Service Management (ITSM) 7.X Applications (Help Desk, Change Management, Asset Management, Atrium CMDB) * Experience configuring BMC/Remedy products and full product life-cycle to include development, integration, testing and documentation * Experience with custom Remedy workflow, forms, reports and filters design and development to meet specified requirements * Ability to work effectively in a highly integrated Remedy environment * Ability to perform/facilitate requirements and design sessions * Ability to create system requirements and design documents * Excellent problem solving, documentation and communication skills *Position#2:* * * Job: Remedy Administrator Location: Boise, ID Duration: 6+ Months Contract *Remedy Operations Job Description* *Essential Job Functions* - Coordinates with client management to formulate complex technical solutions. Informs client management of appropriate developments in technical support products. - Evaluates products and upgrades for appropriateness. Oversees and implements system upgrade strategies. - Leads the design, implementation, and maintenance of complex solutions. Coordinates activities with other technical personnel as appropriate. - Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance. - Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel. - Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. - Coordinates with business development personnel on proposals and work estimates involving highly complex system administration projects and solutions. - Researches current systems technology and serves as subject matter expert on complex systems processes and procedures. - Provides technical leadership to internal and external personnel on highly complex system installation processes. Mentors and provides guidance to less experienced personnel. - Provides technical leadership to appropriate personnel on highly complex system administration activities. Provides technical solutions and escalated support for non-routine, highly complex technical issues. *Basic Qualifications* - Bachelor's degree or equivalent combination of education and experience - Bachelor's degree in computer science, management information systems, or related field preferred - Seven or more years of technical experiences in a client-server environment - Experience working with highly complex systems administration, database administration, and landscape maintenance - Experience working with company products and services - Experience working with company and client documentation and storage procedures - Experience working with highly complex system implementations and organizational processes *Other Qualifications* - Strong analytical and problem solving skills - Leadership skills to guide and mentor the work of less experienced personnel - Strong communication skills - Strong personal computer and business solutions software skills - Good ability to lead and work as part of a team - 3+ years of Remedy Technical Support *With Regards,* * * *Robert **|** **Business Development Manager** **|**Platinum Infosys Inc* *Email: **rob...@platinuminfosys.com* <rob...@platinuminfosys.com>* **| **Phone: *214-550-0248* **|** Fax: *214–260–1160* * *Visit us @ **www.platinuminfosys.com* <http://www.platinuminfosys.com/>** ------------------------------ Note: Under Bill s.1618 Title III passed by the 105th U.S.Congress this mail cannot be considered spam as long as we include contact information and a remove link for removal from our mailing list. 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