*Please Send Matching Profiles to ravi_kov...@aesinc.us.com*

*Urgent Req – “SAP SM (Service Management) Functional Analyst” in Rockport
MA for 6+ Months*

*Job Description: *

The right candidate will be the user’s primary contact person for SAP
Service Management enhancements, issues and questions.  Will perform
assigned SAP configuration enhancements, issue resolution, and system
direction for overall user satisfaction.  This position assumes shared IT
ownership for select SAP modules and business functional areas/processes
and will be responsible for ensuring that user’s needs are met and that
integration issues with other modules are resolved.  Additionally, this
position will have production support responsibilities for assigned SAP


·         6+  years experience with *SAP SM configuration*, including 2 or
more implementations or upgrades - at least one of them a *SAP ERP (5.0 or
6.0) upgrade.*

·         B.S. degree in Computer Science or Information Technology

·         Strong *ECC 6.0* configuration, design skills, and process
knowledge and experience in the following areas:

o   *Technical objects:* extensive use and implementation experience
notifications and service and internal orders, functional locations,
equipment, Contracts, Revenue recognition, settlement and DIP profiles,
Billing plans, Standard text Keys, DIEN Materials, BOMs, SD Item categories
and CO related master data (Activity types)

o   Service processing  and configuration of technical objects, warranty
processing, settlement, Contract and Paid Service Billing, derivation rules
would be a plus

o   Returns and Paid repair processing, including standard SAP
functionality and deep familiarity with settings in customizing

o   Service products/materials inlc service contracts (customizing of
contracts, value contracts)

o   *Service accounting:* experience in warranty processing, month end
support, billing and settlement

*Strong technical aptitude in order to define and support complex processes
based on standard SAP configuration as well as SAP customizations in the
following key areas:*

·         Paid repair

·         Vendor warranty tracking

·         Serialization

·         Master data

·         Spare parts planning

·         Equipment configuration as maintained

·         Collaboration and workflow

Best Regards,

*Ravi Kovela
Agile Enterprise Solutions Inc || "Ensuring Client's Success"||*

Ph: 630-242-6423 Ex: 219 || Fax: 630-206-2397
Email: ravi_kov...@aesinc.us.com
Website: www.aesinc.us.com

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