please send me resumes at

Position Title        : Remedy Developer

Duration               :  3-6 months

Location                : Houston, TX 

Residency Status    : US Citizen, EAD, Green Card,H1B.

Rate                       : open

This would be a 3-6 months long engagement, supporting client’s current 7.0 
ITSM on 7.5 ARSystem environment till December and possibly longer, when they 
move to 7.6.4. 

The position is backfilling for production support and is not expected to be 
involved in development or the upgrade work.

This position is part of the commercial application team and is responsible for 
the support of Remedy ITSM application. Position works with the IT Management, 
business personnel and team members to discuss requirements and receive 

Required Skills

·         Experience with Remedy ITSM 7.x (including Incident Management, 
Problem Management, Change and Release Management, Asset Management, Service 
Level Management.) 

·         Strong ability with Action Request System development, and knowledge 
of best practices to customize ITSM. 

·         ITIL v3 Certification. 

·         Experience with Atrium Configuration Management Database (CMDB), 
including populating it via Atrium Integration Engine (AIE) and the 
Reconciliation Engine. 

·         Experience with Service Request Management (SRM) 7.6 and setting up a 
Service Catalog. 

·         Experience with BMC Analytics and Business Objects XI. 

·         Knowledge of Atrium Discovery and Dependency Mapping (ADDM.) 

·         Understanding of best practices for populating foundation data. 

·         Must be able to share in on-call, rotational application support 

·         Must have excellent written and oral communication skills 

·         Candidate must be able to work in a collaborative, team oriented 
environment and be comfortable working directly with customers. 

Required Experience

·         A college degree, preferably in computer science, or comparable work 
experience with 3+ years of experience in ITSM application development and 

Thanks & Regards 


Technical Recuriter

Sriven Infosys Inc


Phone: 917-563-2463

E-mail :

Gmail :

You received this message because you are subscribed to the Google Groups 
To post to this group, send email to
To unsubscribe from this group, send email to
For more options, visit this group at


Reply via email to