*Hello Folks* *Hope you are doing great.*
*If you do have any consultant please send it to sh...@sriveninfosys.net.* * * *Business Analyst*** *Location: Chicago, IL*** *Duration: 7 months *** *In person interview required*** The person we are looking for will have strong ITIL knowledge especially with Service Request and the Service Catalog. Someone with configuration experience in ServiceNow, especially for Service Request processing would be a plus. *Skills and Experience:* · Knowledge and experience in ITIL processes, specifically Service Request but preferably experience with all processes · Ability to work quickly to drive requirements through to execution · Ability to determine integration points between ITIL processes · Has experience in conducting analysis with expertise in different business areas, application wide analysis and proposal of solutions · Assembles, analyzes, and represents customer business requirements · Performs feasibility analysis, scopes project, recommends alternative solutions, project strategy, and deliverable prioritization *Expectations*: · Develop and maintain project management documentation (Requirements, Communications, Testing, Training plans as needed) · Understand and document the risks, assumptions, issues and dependencies related to your projects. · Propose solutions and report issue status to process teams or business units as applicable. · Work with project team and project sponsor to rationalize and prioritize requirements · Facilitate and drive requirement gathering sessions or backlog grooming with key business units, subject matter experts, vendors and/or development resources · Translate stakeholder needs into meaningful, usable, and high-quality technical requirements · Assist with determining resource requirements to successfully complete assigned projects · Serve as the development team representative during UAT for the purpose of clarifying the intended functional behavior of the software · Assist with the development and maintenance of QA, UAT and regression test plans · Assist in the development and continuous refinement of the Service Request management process, tools and standards · Assist with end user training efforts as related to assigned projects · Assist with the processing and prioritization of incoming IT requests as it relates to Service Request · Participate in the execution of project deliverable testing when needed · Responsible for high level implementation plans, data and process models, cost estimating, cost benefits analysis, and return on investments · These resources are also able to facilitate workshops such as JAD, RAD, and DRP sessions, etc. · Business Analysts should also be able to perform as a team leader when necessary *Thanks..* *Maneesh Kumar,* *Sriven Infosys Inc, Flushing, NY* *mane...@sriveninfosys.net* *Ph(W) : +1-732-835-0098* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. Visit this group at http://groups.google.com/group/reqsresumes?hl=en. For more options, visit https://groups.google.com/groups/opt_out.