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Please find the job description below and send me the updated resume at ASAP
Senior Developer Remedy SRM (Service Request Management)
*Relevant Experience (Yrs) *
*Technical/Functional Skills *
BMC Remedy AR System 7.6.04, ITSM, SRM, CMDB
*Roles & Responsibilities*
SRM Development,, ITSM Customization, CMDB expert (Preferred) AR System
Production Support, Administration (Preferred)
*Generic Managerial/Soft Skills*
Handling the client requirements.
*Job Description :*
Remedy SRM 7.6.04 expertise
-Experience in AIF concepts
-Complete hands on SRM concepts and trouble shoot
-Should be able to develop AIF 10/Week and respected workflows
- Someone w/ iterative, agile approach
-Good knowledge on SRM bug fixes and support
Work with business and IT partners to gather SR Requirements
· Provide solutions and engage Process teams to minimize custom build outs
and leverage out of the box functionality
· Design, develop, and test SR's using SDLC best practices
· Promote and test SRs through Dev, QA, and Production
· Provide production support and incident management for SRs
· Create simple to complex work flows with Remedy 7.6 SRM to fulfill
· Ensures that documented requirements meet quality standards
o Candidate must have 5+ of SRM design and build experience
o Candidate must have prior experience in ITSM 7.6
o ITIL foundation preferred
o Experience with Advanced Interface (“AI”)
o Excellent analytical and data interpretation skills.
o Demonstrated technical and business acumen.
Has an excellent working relationship with Global Process Owners and
Process Management team.
Need below details ASAP:
Legal Full Name:
Currently on a project:
Total Work Experience:
Total US Exp:
Relevant Work Experience:
Availability to Interview:
Availability for Skype based interview:
Last 5 digits of SSN:
Thanks & Regards,
Bharat | (D) 802 735 0262 | (w):802.383.1500 ext 165 | (F): 802.383.1501
email:*bha...@itechus.com* | iTech US, Inc.
Texas/Vermont/NJ/India | URL:www.iTechUS.com <http://www.itechus.com/> |
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