Hi,
Hope you are doing well… Please find the job description below and send me the updated resume at ASAP *Req- 1* * * *Job Title* : BMC Remedy Senior Specialist /Architect *Relevant Experience (Yrs) * : 8 + *Technical/Functional Skills * : BMC Remedy AR System 7.6.04, ITSM, SRM, CMDB *Experience Required* Remedy L3 Production support. *Roles & Responsibilities* : AR System Production Support, Administration, SRM Development,, ITSM Customization, CMDB expert. *Generic Managerial/Soft Skills* : Handling the client escalations and providing the L3 Remedy support. *Education * : Bachelor Degree *Work Location* : NJ/MO *Job Description:* o *Remedy L3 Production Support for AR System, ITSM, SRM and CMDB. * o Work with business and IT partners to gather SR Requirements o L3 expert in ITSM, SRM, CMDB and AIE concepts. · Provide solutions and engage Process teams to minimize custom build outs and leverage out of the box functionality · Design, develop, and test SR's using SDLC best practices · Promote and test SRs through Dev, QA, and Production · Provide production support and incident management for SRs · Create simple to complex work flows with Remedy 7.6 SRM to fulfill business needs · Ensures that documented requirements meet quality standards Requirements o Candidate must have 5+ of SRM design and build experience o Candidate must have prior experience in ITSM 7.6 o ITIL foundation preferred o Experience with Advanced Interface (“AI”) o Excellent analytical and data interpretation skills. o Demonstrated technical and business acumen. Has an excellent working relationship with Global Process Owners and Process Management team. * * *REQ – 2* * * *Job Title* : Senior Developer Remedy SRM (Service Request Management) *Relevant Experience (Yrs) * : 6 + *Technical/Functional Skills * : BMC Remedy AR System 7.6.04, ITSM, SRM, CMDB *Experience Required* SRM Development *Roles & Responsibilities* : SRM Development,, ITSM Customization, CMDB expert (Preferred) AR System Production Support, Administration (Preferred) *Generic Managerial/Soft Skills* : Handling the client requirements. *Education * : Bachelor Degree *Work Location* *Job Description :* : NJ/MO Remedy SRM 7.6.04 expertise -Experience in AIF concepts -Complete hands on SRM concepts and trouble shoot -Should be able to develop AIF 10/Week and respected workflows - Someone w/ iterative, agile approach -Good knowledge on SRM bug fixes and support Work with business and IT partners to gather SR Requirements · Provide solutions and engage Process teams to minimize custom build outs and leverage out of the box functionality · Design, develop, and test SR's using SDLC best practices · Promote and test SRs through Dev, QA, and Production · Provide production support and incident management for SRs · Create simple to complex work flows with Remedy 7.6 SRM to fulfill business needs · Ensures that documented requirements meet quality standards Requirements o Candidate must have 5+ of SRM design and build experience o Candidate must have prior experience in ITSM 7.6 o ITIL foundation preferred o Experience with Advanced Interface (“AI”) o Excellent analytical and data interpretation skills. o Demonstrated technical and business acumen. Has an excellent working relationship with Global Process Owners and Process Management team. Need below details ASAP: Legal Full Name: Phone: Email ID: Current Location: Relocation: Availability: Visa Status: Currently on a project: Total Work Experience: Total US Exp: Relevant Work Experience: Education Details: Skills: Availability to Interview: Communication Skills: Domain: SKYPE ID: Availability for Skype based interview: Last 5 digits of SSN: Thanks & Regards, Bharat | (D) 802 735 0262 | (w):802.383.1500 ext 165 | (F): 802.383.1501 email:*bha...@itechus.com* | iTech US, Inc. 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