Hi ,

I am Shilpa. Representing SancroSoft USA Inc., We have an immediate position
*. *
Please check the below positions and forward your profiles to *
shi...@sancrosoftusa.com*

Full Name :
Location :
Contact Number :
Email :
Availability :
Visa Status :**

*Genesys Test Engineer *

Location: Cupertino, CA

Duration : 3-6 Months



*Job Description:*





·         Understanding the working of a contact center

·         Should have fair knowledge on basic CTI concepts, ACD and IVR

·         Fair knowledge on Genesys Framework ( Tserevr, Statserver,
URS),Add, Change, Delete phone extension and user configuration in Genesys
as needed,

·         Fair knowledge on Genesys Inbound and Outbound,Knowledge on
Multi-Channel Routing (MCR) is an advantage,

·         Flair for writing test cases on contact center scenarios,

·         Knowledge on CCPulse+ is an advantage,

·         Should have fair knowledge on SIP technologies,

·         Call Flow Analysis,Design and execute test scenarios and scripts,

·         Define and perform regression, performance and stress testing,

·         Plan test schedules in accordance with project scope and delivery
dates




Thanks & Regards**

Shilpa
IT Recruiter. **

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 The power of focus

SancroSoft USA INC**

4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628
Phone : 916-671-5686  || Fax: 916-200-0305
E-Mail : *shi...@sancrosoftusa.com* <shi...@sancrosoftusa.com> || *
www.sancrosoftusa.com* <http://www.sancrosoftusa.com/>

We place professionals in contract, contract-to-hire and full-time
employment positions across all IT and Engineering disciplines,* nationwide

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