Hope you doing well. Please check the below requirement and let me know if
you have any consultant. *Mail me:** srou...@atgcorp.com
<srou...@atgcorp.com> **or* *call @** 248-630-3003 Ext 100.*
*Job Title: Systems Technologist MAX Bill Rate: $50-55/hr C2C Location:
Tustin, CA - On Site*
*Duration: Long Term*
Basic technologies: Microsoft Windows (Server and Desktop versions)
Microsoft Office suite Exchange VMware
The Systems Technologist is responsible for maintaining and implementing
server and desktop related environments, security and establishes policies
& procedures for IT management against agreed SLAs to ensure service
availability and reliability.
The nature of the position demands a rational person who has generalist IT
skills, and is able to direct the right balance between the use of standard
and non-standard service components and is capable of communicating with
all internal and external parties.
* Principal Responsibilities*
. Act as a local customer contact for services that are outside the scope
of the regular Run & Maintain Support.
. Active role as subject matter expert in server and desktop areas
. Provide IT support in the early stages of projects/complex requests with
regards to implementation of server and desktop technologies.
. Liaise and provide consultancy to End users, Project Leads, Application
Developers, Application Focal Points and Operations teams. Develop
solutions that are in line with the standard services or require new
. Act as a Project Support for internal projects/activities.
*Knowledge, Skills and Expertise*
. Deep knowledge of principles, practices and theories in Server and
. Participate in identification and root cause analysis of repeating
problems and escalation to the responsible party for recovery and future
. Able to demonstrate troubleshooting skills.
*On Site Support*
Act as a local IT support on Tustin office
. Assist in identifying and resolving re-occurring incidents.
. Contact with vendors on support escalations
. Recognizes problems or situations that are new or without clear precedent.
. Evaluates alternatives and finds solutions
. Take partial responsibility for the identification of key methodological
or process issues in the team.
. Contribute to maintain a high level of Customer Satisfaction.
. Conveys goals and objectives clearly, interprets customers' requirements
and implements the expected services as agreed.
. Influence others with tact and diplomacy and convince others to gain
cooperation and eliminating conflict.
. Maintain a well developed network of individuals and organizations to
assist in achieving work related goals.
. Analyzes the risks and future impact of decisions.
. Anticipates consequences of actions, potential problems and opportunities
. Sets and meets realistic deadlines.
. Forecasts changes and communicates current and projected issues.
*Thanks and Regards*
*Advance Technology Group Inc*srou...@atgcorp.com || *248-630-3003* X
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