Hope you are doing well.
I have an Requirement for *Direct Client - Help Desk Support II @ Salem,
OR. *If you are comfortable with the required skills, please send me your
updated resume to ashish.b...@celersystems.com
*Job Title : Help Desk Support II *
*Location : Salem, OR *
*Duration : 6 Months Contract*
*Rate : $35/hr C2C(All inclusive)(Negotiable)*
Provides support to end users on a variety of issues. Identifies,
researches, and resolves technical problems. Responds to telephone calls,
email and personnel requests for technical support. Documents, tracks, and
monitors the problem to ensure a timely resolution. May require an
associate's degree in a related area and at least 3years of experience in
the field or in a related area. Familiar with a variety of the field's
concepts, practices, and procedures. Relies on experience and judgment to
plan and accomplish goals. Performs a variety of complicated tasks. May
lead and direct the work of Contractor staff. A wide degree of creativity
and latitude is expected.
*ODOT Specific Description *
*Technician's Duties *
-Provide workstation installation, troubleshooting, diagnosis, and repair
for multiple systems and models, including operating systems,
configurations, and software applications.
-Build and configure ODOT PCs for Ethernet connectivity, following agency
standards and procedures.
-Provide status reports as directed describing work-related activities and
-Maintain workstations in accordance with IS standards.
-Ensure workstations and their applications are in operational condition.
-Troubleshoot workstation hardware and operating system problems.
-Assist the Computer Support Desk (CSD) in tracking computer problems by
using ODOT Problem Management (OPM) software or by communication with CSD.
-Assist IS in inputting accurate inventory information.
*Please send me below details and call me ASAP once you get a chance, if
you are interested.*
*Full Name (As per SSN) :Contact No : Email id : *
*Visa Status :*
*Total IT Experience:*
*Last 4 Digit of SSN:*
*Thanks & Regards,*
*Celer Systems, Inc.*
*Ph : 610-572-1347*
*Email : ashish.b...@celersystems.com <ashish.b...@celersystems.com>*
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