Hope you are doing well. I have an Requirement for *Direct Client - Help Desk Support II @ Salem, OR. *If you are comfortable with the required skills, please send me your updated resume to ashish.b...@celersystems.com *Job Title : Help Desk Support II * *Location : Salem, OR * *Duration : 6 Months Contract* *Rate : $35/hr C2C(All inclusive)(Negotiable)* *Job Description:* Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 3years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected. *ODOT Specific Description * *Technician's Duties * -Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. -Build and configure ODOT PCs for Ethernet connectivity, following agency standards and procedures. -Provide status reports as directed describing work-related activities and accomplishments. -Maintain workstations in accordance with IS standards. -Ensure workstations and their applications are in operational condition. -Troubleshoot workstation hardware and operating system problems. -Assist the Computer Support Desk (CSD) in tracking computer problems by using ODOT Problem Management (OPM) software or by communication with CSD. -Assist IS in inputting accurate inventory information. *Please send me below details and call me ASAP once you get a chance, if you are interested.* *Full Name (As per SSN) :Contact No : Email id : * *Visa Status :* *Current Location:* *Relocation:* *Total IT Experience:* *US Experience:* *Last 4 Digit of SSN:* *Availability:* *Rate(C2C/1099):* *Thanks & Regards,* *Ashish Boda* *Celer Systems, Inc.* *Ph : 610-572-1347* *Email : ashish.b...@celersystems.com <ashish.b...@celersystems.com>* **** Email is the Best Way to Reach **** -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.