Title: SalesForce Administrator

Location: Boston, MA

Length: 1 Year

Face-Face Interview

Description :

We are currently seeking a Salesforce Support Analyst to develop solutions
to address business requirements and issues on Salesforce CRM solution as
part of the monthly release cycle and for the new initiatives. The
successful applicant will also be responsible for day-to-day administration
and end-user support, and will have opportunity to further learn and build
the knowledge and experience around the Salesforce.com release management
practices in a financial services environment. The role will report to the
regional CRM Analytics manager based in Boston office and become a part of
the global CRM Support & Analytics team within the SSgA Global Product &
Marketing Business Unit.

Key responsibilities:

- Perform daily administration and support to the North America regional
Sales and Marketing teams using Salesforce CRM solution

- Liaise with business to determine solutions & timeframes required

- *Assist with Salesforce1 Mobile Integration and Management*

- Make configuration changes and customizations in Salesforce CRM for the
monthly enhancement release cycle

- Maintain a high quality of work, including documentation and unit testing

The successful applicant's competencies:

*- Have at least 2-year experience with Salesforce as a user and
administrator and ideally completed the Salesforce administration course*

*- Previous Salesforce administration experience in a financial industry is
a plus*

- Excellent written & verbal skills

- Ability to work within a global team

- Ability to learn new processes quickly

Thanks & Regards,

Ramesh Kumar

*Global **Associates Inc/ **VCarve Inc*

*||* 7106 Corporate Way* ||* Dayton, OH 45459 *||*

*||*Phone:  937-877-5870 * ||* Fax: 937-312-1205 *||*

ram...@gassociates.com* or*  ram...@vcarve.com *||*

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