*I hope you are doing well,*
*Please go through the below requirement.And let me know suitable
consultants.Please send updated resumes to *e...@itintellects.com * and
*TITLE:SAP CRM/TPM Consultant*
*Location: Atlanta, GA*
*Length: 1 year*
*Please make sure they have not been presented*
The Application lead undertakes management of one or more Outsourcing
projects and/or Application support at our client locations. They will
lead the team of technicians to ensure delivery is to budget, to
specification, on time and to customer satisfaction. The Application lead
pro-actively acts to understand internal and external client issues and
recommends best practices in own discipline. This individual is aware of
profitability needs and may manage cost for specific project/work areas.
The Application lead will be responsible for finding the underlying issues
and patterns in complex situations, take a new perspective on existing
solutions. The Application lead will be responsible for meeting or
exceeding established SLA’s and is required to be on-call after hours to
support for high priority incidents.
* 5+ years of SAP CRM Experience
* Must have good expertise in TPM
* Must have experience in CRM Marketing
* Experience in SAP ECC SD
* Experience with Onshore-Offshore Delivery Models
* Experience working in an ITIL environment / ITIL V3 Certified preferred
* Strong analytical and leadership skills
* Sound judgment and tact.
* Ability to work effectively with clients, management, and its staff
Individual will be responsible for providing support and leadership for
large SAP production instance post implementation requiring 24/7 support on
high priority incidents
A proven ability to develop positive working relationships in a distributed
team, experience collaborating with offshore team members is valued.
Accountable for meeting stringent service level agreements
Ability to work and communicate directly with customers to ensure that
expectations are being met
Must have excellent verbal and written communication skills
Must be a self-starter who requires minimal supervision
Bachelor's Degree in Computer Science or equivalent experience.
Production Support Lead for SAP TPM
Coordinating work and updates with the Offshore team members
Administration work, Status reports / meetings / time tracking
*Thanks and Regards,*
Sr. IT Recruiter
IT Intellects, Inc., (E-Verified)
475 Wall Street, Princeton NJ 08540 USA
828-919- <828-919-8803>*8918* | Fax: 732-359-1525
e...@itintellects.com | www.itintellects.com
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