Please go through below requirement and send me matching profiles to upender.itintelle...@gmail.com reach me on 828-919-8801 *Role: Business Analyst* *Location: Glendale, CA* *Duration: 12+ Months * *Looking for resources with 5-8 years of experience* This Business Analyst position serving two primary functions: 1) *B2E (Business to Employee) business and technical support*: • Act as the single point of contact and Corporate Intranet platform and related B2E tools (e.g. *Kontiki, Chatter*, etc.) • Provide guidance to technical and non-technical users on ways of working with the various B2E platform tools, identify best uses and tactics for creating, implementing, and managing content on the corporate Intranet • Provide L2 technical support for these tools including ticket/issue resolution and escalation, directly troubleshoot issues with websites and content, and support business owners (site and content masters) as necessary on the platforms • Lead and execute regular status calls and new user training sessions for B2E tools, participate in regional “expert network” activities, identify opportunities for new collaboration tools, and work closely with regional support teams to ensure B2E tools are effectively evangelized and leveraged across the organization 2) *“Cloud” Inventory Management and risk assessment* • Support and manage inventory of identified cloud/external service vendors • Evaluate new vendors and update the inventory as needed • Coordinate with various LGO and business contacts to conduct vendor risk assessments and ensure required documentation and sign-off is collected and recorded • Liaison with various stakeholder groups including IT security, compliance, and regional support to ensure corporate maintains compliance targets *Skills required**:* • Strong knowledge of Microsoft SharePoint platform, content management principles and associated web technologies • Experience with technical and operations support processes (Service Desk, ticket management, resolution, escalation, maintaining and achieving service levels etc.) • Excellent written and verbal communication with the ability to express complex technical concepts in business terms and a high level of comfort presenting to medium to large groups of technical and non-technical users • Very strong organizational and project coordination skills • Proficient in English language *Thanks and Regards,* *Upender.M**,* IT Intellects, Inc., (E-Verified) 475 Wall Street, Princeton NJ 08540 USA 828-919- <828-919-8803>*8801* | Fax: 732-359-1525 upender.itintelle...@gmail.com | www.itintellects.com -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.