Hi ,

I am Shilpa. Representing SancroSoft USA Inc., We have an immediate
position.
Please check the below positions and forward your profiles to
shi...@sancrosoftusa.com

Full Name :
Location :
Contact Number :
Email :
Availability :
Visa Status :

*Requirement Details*

*Data Analyst   *

Location –  MV, CA

Duration – 12 Months





*Job description:*



·         Should have the ability to extract data,  analyze, identify
problem and recommend solutions

·         Provide consultation to business users on call metrics,

·         troubleshooting data issues,

·         Documentation, SQL Query,

·         Good Communication skills

·         CMS administration is an additional advantage.

·         Understanding Database Management (such as MSSQL).

*REQUIREMENTS: *

    - 4 years of contact center customer care experience, preferably in a
      technical environment.
      - Excellent oral, written and interpersonal communication skills.
      - Exceptional listening and analytical skills.
      - Intermediate to advanced level of knowledge with Internet
      technology; familiarity with cable modem technology desired.
      - Strong knowledge of customer care processes and techniques.
      - Demonstrated ability to work well in a team environment.
      - Dedication to providing exceptional customer service.

*Academics*

    - Bachelor's degree





Thanks & Regards



*Shilpa *
IT Recruiter.

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 The power of focus

SancroSoft USA INC

4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628
Phone : *916-222--4156* ||   Fax: 916-200-0305
E-Mail : *shi...@sancrosoftusa.com* <shi...@sancrosoftusa.com> ||
*www.sancrosoftusa.com* <http://www.sancrosoftusa.com/>

We place professionals in contract, contract-to-hire and full-time
employment positions across all IT and Engineering disciplines,

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