Hi ,

I am Shilpa. Representing SancroSoft USA Inc., We have an immediate
position.
Please check the below positions and forward your profiles to
shi...@sancrosoftusa.com

Full Name :
Location :
Contact Number :
Email :
Availability :
Visa Status :

Requirement details:

Avaya Contact Center infrastructure Program consultant

Location: Mountain View, CA

Duration: 12+ Months



Job Description:



Role & Responsibilities

Skills: Contact Center (L4) , TNS Consulting - UC and CCT (L1)



Key skills required for the job are:



·         To Manage Avaya CCT Operations and the Contact Center
infrastructure Program and ensure delivery of agreed service levels from
both internal and external 3rd party suppliers.

·         To manage capacity utilization by monitoring current usage and
forecasting future demand and then bringing new capacity into service in a
timely and cost effective manner.

·         In conjunction with the IT Service Continuity Manager develop,
maintain and periodically test service continuity plans for all network
infrastructure

·         Experience in Telecom OR Contact Center OR IT infrastructure
build outs

·         Proven working knowledge and experience of voice and data network
management

·         Proven significant experience of working in a similar role within
a global organization

·         Proven working knowledge and experience and background of
networking technologies and architectures







Thanks & Regards



Shilpa
IT Recruiter.

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 The power of focus

SancroSoft USA INC

4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628
Phone : 916-222--4156 ||   Fax: 916-200-0305
E-Mail : shi...@sancrosoftusa.com || www.sancrosoftusa.com

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employment positions across all IT and Engineering disciplines, nationwide

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