Greetings from Oberon IT Inc !!!

We have a Direct Client Requirement for you and the details are as follows

Job: PeopleSoft Techno-Functional Analyst (CRM 9.1)
Location: Kansas City, KS
Duration: 12+ months
Visa Status: US Citizen Only

Job Title: PeopleSoft Functional Subject Matter Experts (CRM)

Role and Responsibilities
• Work with functional resources to assist with functional modifications to
the PeopleSoft CRM 9.1 implementations
• Upgrade PeopleSoft 9.0 to 9.2.

• Support fit gap sessions, functional system changes, system
configurations, analyzing customizations, testing, and documentation
Qualifications and Education Requirements
• 3-5 years’ experience with PeopleSoft Customer Relationship Management
functional areas
• Support
• Helpdesk
• Field Services

Specific experience in the following areas:
• Integrating CRM with other PeopleSoft applications
• Category Type Detail set up and configuration
• Employee Self Service (Helpdesk)
• Installed Assets and Products
• Active Analytics Framework
• Correspondence Management
• Service Level Agreements
• Solution Libraries
• Business Projects and Scripts
• Experience with GIS (ESRI) integration
• Experience with CRM 9.1 is mandatory
• Experience with Helpdesk workflow
• Business process analysis and customization review experience is a plus

Best Regards,


Sr. Technical Recruiter | Oberon IT Inc

1404 W. Walnut Hill Lane | Suite: 102, Irving, TX 75038.

Email: purushot...@oberonit.com

Direct: 972-330-5903 | Fax: 1-800-218-2820


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