Send your resumes at

*System Engineer - Sr Level - Platform Engineering*

*Chicago, IL*

*Senior Level (greater than 8 yrs exp.)*

*Description *

A Unix Systems Engineer with at least 5 years of Unix system administration
experience. This position will provide 7x24x365 3rd level technical systems
and applications infrastructure support for United IT’s Unix Engineering
distributed systems. This individual has excellent trouble shooting skills
and analytical skills in order to react to alerts from our monitoring tools
as well as Service Desk notifications to resolve incidents.

*Tasks to be performed*

Principle responsibilities include the following:
- Monitor external and internal enterprise monitoring tools for system
- Perform analysis and trending of Unix Engineering applications/services
from monitoring data
- Investigate and troubleshoot Incident tickets (Priority P1-P5) for all
Platform - Unix Engineering environments
- Keep Service Desk informed of the status of open incidents per the
Operational Level Agreements (OLA)
- Engage and collaborate with other 2nd level support teams for incident
- Engage and collaborate with other 3rd level support and management as
needed, remaining engaged for knowledge management and documentation
- Provide support for user administration and repeatable work requests
- Follow standard practices and procedures and Platform – Unix Engineering
operational documentation
- Proactively recommends additional areas of documentation required and
updates support and runbook documentation
- Capable of training other users and team members in application problems
and operating system fundamentals
- Proactively lead and consistently work on Unix Engineering projects, work
requests as it relates to Platform – Unix Engineering Discretionary
Investments and Discretionary Support items
- Proactively lead and consistently work on Platform – Unix Engineering
involvement with Release Management processes

- Proactively work and support Problem/Incident/Change Management processes

Thanks &Regards


*Unicom **Technologies Inc*

Phone:309-740-1565 Fax: 866-291-2541

Email: URL

Gtalk: unicomaditya

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