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Please find the Urgent Requirement. Kindly share the matching profiles with 

Send Resume to  ah...@pegasyssoft.com call at  248-565-3733 Ext 221


*Title: CRM Business Analyst*

*Location:  **Waltham, MA*

*Duration: 12 months*

*Client : Shire Pharmaceuticals*



*Basic Company Info:  At Shire, we enable people with life-altering 
conditions to lead better lives. We focus on developing and delivering 
innovative medicines for patients with rare diseases and other specialty 
conditions. This might be a therapy to treat an extremely rare and 
life-threatening disease such as Hunter syndrome or Fabry disease, or a 
medicine for a specialist condition such as ADHD or ulcerative colitis.*

*To realize our aspiration to become a leading global biotech, our efforts 
are concentrated on four key strategic drivers: growth, innovation, 
efficiency, and people. Our priorities are to drive optimal performance of 
our existing products, increase patient access to these medicines, and to 
build our pipeline through research and development and partnerships in 
order to deliver new medicines to patients.*

*Start: 1/04/2016*

*Tech Skills: *

*CRM Business Analyst, Veeva CRM, (Javelin, Veeva Vault, or Informatica)*

The CRM Business Analyst is responsible for establishing and maintaining 
excellence within the Veeva Customer Relationship Management system and 
related applications, systems, and processes, including Javelin Roster 
Manager, Informatica Master Data Management integration, Veeva Vault, and 
others. Duties include the identification of enhancement and fix 
opportunities, writing of detailed functional requirements, coordination 
between stakeholders and delivery teams, execution of testing, and support 
for all updates. This is primarily a business-facing role, requiring the 
ability to build strong relationships with key stakeholders and leads for 
one or more business units to fully understand their needs, but also enough 
technical knowledge of the capabilities of the Veeva platform to be able to 
guide discussion and clarify requirements for the IT implementers--speaking 
"business" and "technology" to the appropriate audiences. The role also 
helps to create documentation and work instructions related to changes and 
assists in communicating updates to the field, acting as an escalation 
point for helpdesk tickets that require extra analysis and performing 
defined system updates when required during busy times. Strong written and 
oral communications skills are a must, as is the ability to prioritize and 
manage multiple competing projects and requests at once. 

An ideal candidate will have the following: 

• An undergraduate degree from an accredited university 
• Experience in the Pharmaceutical industry 
• Experience with the Veeva CRM system (Veeva certification a plus) 
• Exposure to Javelin Roster Manager, Veeva Vault, Informatica, or similar 
• Expertise writing detailed functional requirements and helping to refine 
technical requirements 
• Expertise in software project management, from demand management to 
delivery to support 
• Excellent written and oral communication skills and comfort presenting to 
and leading discussions with stakeholders





*Thanks you.*


*With Best Regards,*

*Ahmed Ali| Technical Recruiter*

*Pegasys Technologies Inc. | 22260 Haggerty Rd Suite # 215 Northville, 

*Phone: Direct: 248-565-3733 Ext 221*

*ah...@pegasyssoft.com <ah...@pegasyssoft.com>| www.pegasyssoft.com 


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