Hello All,
Please go through the below job description and let me know your interest.
Please share the profile at *parabjo...@itscient.com

*Position : Mobile Device Developer*
*​Location : Washington, DC*
*Duration : 6+Months *

*Essential Job Functions:*

   - Configuring and troubleshooting multiple mobile devices including but
   not limited to: iOS and Android Smart Phones and tablets.
   - Providing VPN support including configuring, troubleshooting and
   - Document configuration changes, FAQs, SOP and solutions to resolved
   - Install, troubleshoot, configure and document changes required to make
   identified WB applications to work in the mobile device environment
   - Troubleshoot, provide work-around, and permanent fixes to issues
   identified in the mobile device environment and remote access (VPN) solution
   - Resolve remedy tickets opened on Mobility support services
   - Serve as subject matter expert point of contact for the Help Desk,
   application owners and tier-3 support teams on issues related to the mobile
   device environment
   - Deliver training sessions to the IT community on new systems as well
   as end-users on tips and tricks related to the mobile device environment
   - Generate comprehensive reports and metrics for mobile devices
   - Other support tasks as required

*Educational Qualifications and Experience:*

   - Education: Associates Degree or 4 years of experience
   - Role Specific Experience:  3 years in mobile support services

*Certification Requirements:*

•     Apple Certifications preferred

*Required Skills/Abilities:*

•     In-depth experience in supporting iOS, Androids, Windows and other
smartphone tablets
•     In depth knowledge and experience in Mobile device configuration, app
installations and troubleshooting
•     In-depth understanding of MobileIron or other Mobile Device
Management systems (MDMS) as it pertains to mobile device support
•     Excellent client management skills, both through verbal and written
•     Extensive experience in using Remedy ARS
•     Ability to work independently and collaboratively, outside of comfort
•     Good project management skills; ability to coordinate with colleagues
on the project team; capacity to deliver results on time
•     Outstanding communication skills including the proven ability to
convey complex ideas through clear communication, concise reports, and
effective oral presentations
•     Excellent understanding Microsoft Outlook, Microsoft Direct Access
and Windows platforms


*Thanks & regards,*

*Parabjot Kaur**Technical Recruiter- Talent Management Group*
*|| IT–SCIENT || Phone: 510.972.5223*
* || Fax: 877.701.4872 || Email:parabjo...@itscient.com
<parabjo...@itscient.com>| Web:www.itscient.com <http://www.itscient.com/>*

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