Hope you are doing great!! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume with details to this email id abha...@idctechnologies.com and I will get back as soon as possible. *Job Title: Senior Specialist Business Analytics* *Location: Roseland, NJ* *Contract Duration: 12+ months * *Interview Mode: Telephonic * Job Description: *Experience Required* System design, development and analysis skills with the ability to work independently. · Experience with engineering and operational support of Call Recording, Quality Monitoring, Speech Analytics and Desktop Process Analytics applications preferred. · Verint Systems experience preferred. · Avaya PBX, Application Enablement Services and ACD experience. · SQL Database experience and data network knowledge preferred. · Operating Systems and Servers (e.g. Windows 2008 Server, Linux RHEL) management experience. · Project Management experience with large enterprise engagements. · Skilled with Microsoft Office Suite, including Visio and Project. · Strong written and verbal communication skills with the ability to effectively communicate with all levels of the organization, including experience expressing business, technical, and information security details. · The ability to multi-task, define, track and resolve issues and escalate issues appropriately. · Strong organizational and problem solving techniques, with a strong attention to detail. · Ability to work across organizations to integrate requirements and deliver work as per a defined schedule. *Roles & Responsibilities* Responsibilities include implementation and on-going support of speech analytics, desktop process analytics and workforce management platforms at Prudential. In addition to core engineering and application development functions, this individual would be responsible for the following: · Acts as a technical resource to our business partners in all phases of the development and implementation process. May also assist with incident and problem resolution. · Participates in systems design sessions to assist in defining application functionality based on the analysis of the business requirements. · Manages system enhancement and upgrades. · Conducts integration testing and maintains lab systems. · Works closely with development and QA partners. · Assures adherence to change management processes and security standards. · Engages in vendor relationship management. · Maintains system technical and application support and standards documentation. · Engages in physical infrastructure maintenance (coordinates work activities with server and network operations team). *Generic Managerial Skills* · Should be able to schedule and drive meetings with Business for gathering requirements *Education* Bachelor’s Degree in Computer Science or equivalent experience preferred. Thanks & Regards *Abhay Tiwari* Sr. Technical Recruiter*|* IDC Technologies Inc. 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 Phone: 408-457-9399 Ext 2033*|* Email: abha...@idctechnologies.com -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.