Please go through the job description and revert me back with the details
of available consultants ASAP .
Role: Contact Center Applications
Location: Bentonville, Arkansas,USA
Duration: 8+ Months
Required Skill set.
AAOD ( orchestration Designer),ACM,EPM,CMS,IQ ,VPI,Aspect
eWFM,AACC,AAAD,One –X,IVR and Speech Programming.
- Good knowledge and understanding of working of Nuance speech servers .
- Good Java and Unix background preferably
- Good knowledge on how an Contact Center Domain operates
- Fair knowledge on the support processes and tools
- Good Communication skills and customer facing experience is required.
- Hands on Experience on Avaya Contact Center Technologies like Avaya
PBX, Aceyeus, CMS, IQ, VPMS and AACC.
- Experience working on developing speech applications with
- Experience working in Java/J2EE and web services.
- Exposure to Aspect WFM , VPI recording tool.
- Good requirement gathering and co-ordination skills with the clients
*Additional Skills *: Exposure to the SQL/Informix DB , GIT/SVN version
control tools, JMeter and SOAP UI testing tools.
*Thanks and Regards*
*ll IT-SCIENT - Talent Management Group l*
*ll Phone: 510-516-7813 ll Fax: 877.701.4872 <877.701.4872>*
*ll Email: "itscient.ran...@gmail.com <itscient.ran...@gmail.com>",
"Web: www.itscient.com <http://www.itscient.com/> ll*
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